Hi R.,
Yes, that is correct...being asked for more money when I'm already *not*
getting what has already been paid for..
I can see much sense in letting Ipswitch use more of my money for 7 or 8
months (by extending the contract).
I'm struggling with paying for a service contract at all based on the
level of service I've received so far.
I've been an ISP for 7 years and service like this I call testicle
support...
Thanks, andyb
[EMAIL PROTECTED]
Tuesday, June 19, 2001, 10:22:52 PM, you wrote:
>> > It's offensive to be asked for more money after
>> > spending the money within the last 4 months to buy what I have.
>>
>>i thought that having a valid service agreement (OR being within the 60 day
>>grace period) entitles you to a free upgrade to v7. if i'm wrong in this,
>>please let me know, but that's what i was told by ipswitch.ca a few weeks
>>ago when we bought v6.
RSP> You are correct. I believe the person that wrote the original statement
RSP> was upset that 4 months after buying the service contract, IMail came back
RSP> asking for another year's contract (at a big savings, though, over what it
RSP> would cost later).
RSP> -Scott
RSP> Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for
RSP> IMail. http://www.declude.com
RSP> Please visit http://www.ipswitch.com/support/mailing-lists.html
RSP> to be removed from this list.
RSP> An Archive of this list is available at:
RSP> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
