Title: RE: [IMail Forum] Difficult user or problem list?

Sandy --

Can info manager be used on a list?  I see info manager tabs for users but not for lists . . . Only rules.  I have a rules file (per kb article http://www.ipswitch.com/kb/IM-19980116-DD08) with the following in the root of the domain:

        S~RCPT:abuse
        B~(name=".*\.vbs"|name=".*\.shs"|name=".*\.scr"):virus
        B~(begin 6.*\.vbs|begin 6.*\.shs|begin 6.*\.scr):virus
        B~KINDLY CHECK THE ATTACHED LOVELETTER:virus

I originally created abuse and virus as alias to root.  However, there was a message going to the list that was a read receipt and instead of coming to my inbox, it went to a mailbox called abuse in my iMail account.  Here is the header information:

    X-F: <[EMAIL PROTECTED]> Wed Jun 20 08:55:20 2001
    Received: from TCCSA0.tccsa.net [156.63.69.6] by listserv.osn.state.oh.us
      (SMTPD32-6.06) id AC9AABF00C8; Wed, 20 Jun 2001 08:52:42 -0400
    Received: from TCCSAMail ([10.1.0.110]) by tccsa.net (PMDF V5.2-33 #44097)
     with ESMTP id <[EMAIL PROTECTED]> for
     [EMAIL PROTECTED]; Wed, 20 Jun 2001 08:56:12 EDT
    Date: Wed, 20 Jun 2001 09:08:25 -0400
    From: Hill_Helbert <[EMAIL PROTECTED]>
    Subject: RCPT: RE: [techcoords] Access directories at home
    X-Sender: Hill_Helbert <[EMAIL PROTECTED]>
    To: [EMAIL PROTECTED]
    Message-id: <3B2B1852@TCCSAMail>
    MIME-version: 1.0
    X-Mailer: WebMail (Hydra) SMTP v3.61.08
    Content-type: text/plain; charset="ISO-8859-1"
    Content-transfer-encoding: 7bit
    X-WebMail-UserID: Hill_Helbert
    X-EXP32-SerialNo: 00002965
    Precedence: bulk
    Sender: [EMAIL PROTECTED]
    Reply-To: [EMAIL PROTECTED]
    X-UIDL: 293041718
    Status: U

With the information from your email, I added these lines:

    H~Disposition-Notification-To:abuse
    H~Return-Receipt-To:abuse
    H~disposition-notification:abuse

I am testing these rules by posting to a list called laura with read receipts turned on and off.  It is catching the mail, but only for my mailbox and not the list.

Also, since neither disposition-notification nor return-receipt appears in the headers, I don't think these rules would help.  I did isolate at least one person that is requesting the read receipts.  His headers do not have either of these phrases, but appears to perhaps use X-Confirm-Reading-To?

    Received: from listserv.osn.state.oh.us ([199.18.90.3]) by mail.osn.state.oh.us with SMTP (Microsoft Exchange Internet Mail Service Version 5.5.2653.13)

            id MBA4DA32; Wed, 13 Jun 2001 11:36:26 -0400
    Received: from piqua.org [156.63.21.139] by listserv.osn.state.oh.us
      (SMTPD32-6.06) id A7D050000AC; Wed, 13 Jun 2001 11:33:36 -0400
    Received: from conley#1 [10.1.0.161] by piqua.org [127.0.0.1]
            with SMTP (MDaemon.v2.8.7.5.R)
            for <[EMAIL PROTECTED]>; Wed, 13 Jun 2001 11:27:40 -0400
    From: "Jim Conley" <[EMAIL PROTECTED]>
    To: [EMAIL PROTECTED]
    Date: Wed, 13 Jun 2001 11:34:17 -0400
    MIME-Version: 1.0
    Content-type: text/plain; charset=US-ASCII
    Content-transfer-encoding: 7BIT
    Subject: Re: [techcoords] software
    Message-ID: <3B274FBA.13073.196AE268@localhost>
    X-Confirm-Reading-To: "Jim Conley" <[EMAIL PROTECTED]>
    X-pmrqc: 1
    Return-receipt-to: "Jim Conley" <[EMAIL PROTECTED]>
    Priority: normal
    References: <00b101c0f28a$2920d4c0$[EMAIL PROTECTED]>
    In-reply-to: <l03130301b74d1ca99976@[10.19.1.111]>
    X-mailer: Pegasus Mail for Win32 (v3.12c)
    X-MDaemon-Deliver-To: [EMAIL PROTECTED]
    X-Return-Path: [EMAIL PROTECTED]
    Precedence: bulk
    Sender: [EMAIL PROTECTED]
    Reply-To: [EMAIL PROTECTED]

Also, not everyone's clients are replying to the list.  All the ones that have been posted to the list have "X-Mailer: WebMail (Hydra) SMTP v3.61" in the header even though they are from different domains.

    Received: from listserv.osn.state.oh.us ([199.18.90.3]) by mail.osn.state.oh.us with SMTP (Microsoft Exchange Internet Mail Service Version 5.5.2653.13)

            id MBA4D1MG; Mon, 18 Jun 2001 08:34:17 -0400
    Received: from omalp0.omeresa.net [198.234.229.66] by listserv.osn.state.oh.us
      (SMTPD32-6.06) id A48A246E0128; Mon, 18 Jun 2001 08:31:06 -0400
    Received: from 10.10.10.89 ([10.10.10.89]) by OMERESA.NET (PMDF V6.0-23 #37555)
     with ESMTP id <[EMAIL PROTECTED]> for
     [EMAIL PROTECTED]; Mon, 18 Jun 2001 08:33:37 -0400 (EDT)
    Date: Mon, 18 Jun 2001 08:33:26 -0400
    From: sn_gloria <[EMAIL PROTECTED]>
    Subject: RCPT: RE: [techcoords] Access directories at home
    X-Sender: sn_gloria <[EMAIL PROTECTED]>
    To: [EMAIL PROTECTED]
    Message-id: <[EMAIL PROTECTED]>
    MIME-version: 1.0
    X-Mailer: WebMail (Hydra) SMTP v3.61
    Content-type: text/plain; charset=ISO-8859-1
    Content-transfer-encoding: 7bit
    X-WebMail-UserID: sn_gloria
    Precedence: bulk
    Sender: [EMAIL PROTECTED]
    Reply-To: [EMAIL PROTECTED]

All assistance and discussions appreciated - Thank you!

/ljb


-----Original Message-----
From: Sanford Whiteman [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, June 19, 2001 11:58 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Difficult user or problem list?


Scott,

Thanks for the info on DSNs being a non-worry.  So would you agree that
MDNs could be trapped by the Info Manager, making Laura's problem go away?

Sandy


At 10:01 PM 6/19/2001, you wrote:

>>P.S.  Add'l caveat: Netscape brags that Messenger sends RFC 1891-94
>>DSN
>>*and* MDN requests, unlike Outlook, Eudora, and OE.  So if someone's
>>using Netscape and asks for a DSN (not an MDN), since my original
>>hypothesis about 220/250 responses was wrong, Imail would respond
>>accurately.  However, I'm not sure what "accurately" means--if they'd get
>>ONE response or one from everyone--not sure what IMAILSRV considers a
>>"mailbox."
>
>I'm certain that IMail would respond once.  The reason is that IMail
>doesn't handle mailing list E-mail any differently (as far as I have seen)
>at the SMTPD stage (receiving), it seems to start handling of the mailing
>list stuff at the SMTP stage (delivery).  I'm guessing that IMail doesn't
>know or care that it is a mailing list when handling DSNs.
>
>
>                                                            -Scott
>
>Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for
>IMail.  http://www.declude.com
>
>
>
>Please visit http://www.ipswitch.com/support/mailing-lists.html to be
>removed from this list.
>
>An Archive of this list is available at:
>http://www.mail-archive.com/imail_forum%40list.ipswitch.com/


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