RE: [IMail Forum] TECH SUPPORT AT IPSWITCH IS VERY BAD!

[Smart Business Lists]

You should direct your message to IPSWITCH. This is a list of users.  No one here can help you resolve license issues.       -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of daytondigital.net Sent: Friday, September 21, 2001 8:36 AM To: [EMAIL PROTECTED] Subject: [IMail Forum] TECH SUPPORT AT IPSWITCH IS VERY BAD!   THEY ARE REFUSING TO OFFER SUPPORT ON v6... Am I expecting too much.. where was the notice of no longer supporting past versions....   I Wrote.... **************************************** I would like to talk to somebody.... call me... 937-910-xxxx  How can you say the only option is to upgrade... thats ridiculous... I purchased v6 I have a contract on v6 ... you can't force us to upgrade ... I want support on this or my money for my contract back... have a manager contact me ASAP!!!!   Thats like ms saying.. i am sorry we have win2k we won't support nt4.....   I expect to hear from a manager today!     ****************************************     At this time, upgrading is the only option that I have to offer you.  I am going to look into seeing is the 7.03 version of imailsrv will work with 6.06, but that is not a tested configuration so I do not know if it will work in the real world even if it does work here.       The best option to fix the this issue is to upgrade to version 7.  I understand that if the other software causes a conflict then that makes this a difficult decision.     Please let me know if you have any other questions.   Thank you,   Cary P. IMail Product Specialist Please see our knowledgebase for commonly asked questions. http://support.ipswitch.com/kb/