As a small design firm that hosts its own clients, I bought an unlimited
Imail 6.0x license for a variety of reasons: ease of setup/maintenance
being one of them (and the existence of the HKSI add-in templates being
another).  It certainly wasn't the cheapest solution, but I've always
been happy with it and have never needed formal tech support.  

The release of 7.0x, with its revised pricing and new tiers, seemed to
indicate that Ipswitch wasn't interested in my class of customer.  The
stability of the release and its apparent lack of meaningful new
features contributed to my decision not to upgrade.

To say the pricing for the AV solution takes Ipswitch further in the
big-guys-only direction is an understatement.  Unfortunate.  However,
they have the right to make the business decisions they feel are right
for them.  

Me too.  I'm installing F-Prot right now to make sure it works right.
Then I'm ordering Declude.  The thought of spending some $6k on
anti-virus s/w never even entered my mind.  $1000 I'd consider strongly,
but the current pricing model is ... well ... it defies polite
description, actually.

--Matt Robertson--
MSB Designs, Inc.
http://mysecretbase.com


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Sheldon
Koehler
Sent: Monday, December 03, 2001 7:56 PM
To: [EMAIL PROTECTED]
Subject: Re: Re[4]: [IMail Forum] New IMail Anti-Virus ad Declude

> Second: Todd. Todd no matter what you think of us, advertising a
competing
product on
> our forum is bad form; if the rest of the members weren't so angry
about
Harry and Jimbo, > I believe that they would agree with me.

I do agree with you Bob!

I also have a theory about Harry and Jimbo. Ipswitch use to allow techs
to
take part in the day to day discussions on this list. That was back in
the
days when we all had good things to say about your support department.
Too
bad management had to change their tune. If they would allow the crew
back
on the list, things COULD change for the better. And maybe your fellow
employees would not be tempted to post incognito.

As for me, I still have a valid support contract for 3 of your products.
But
the fact that we are still running Imail 6.06 should tell you how much
faith
I have in Ipswitch right now.


Sheldon


Sheldon Koehler, Owner/Partner        http://www.tenforward.com
Ten Forward Communications      E-Commerce that makes sense!
360-457-9023                      http://www.tenforward.com/webcam
Nationwide Internet access, neighborhood ISP support!

"Whenever you find yourself on the side of the majority, it's time
to pause and reflect." Mark Twain




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