There is some wrong info here. The auto-deny hack attempts has nothing to do with the AOL issue of rolling IP addresses. To allow these users to use Web Messaging you need to check the checkbox to "ignore source address in security check" on the Web Messaging service control dialog. Read the security issues this creates in the help file.
Eric S ----- Original Message ----- From: "Grant Griffith - IMail" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, December 04, 2001 11:18 AM Subject: RE: [IMail Forum] Auto-deny possible hack attempts > Ah, thank you! I have been trying to figure out why AOL users have been > unable to use our Web Messaging for months! I just disabled this and will > have to have some of them try it again! > > Sincerely, > Grant Griffith, Vice President > EI8HT LEGS Web Management Co., Inc. > http://www.getafreewebsite.com > 877-483-3393 > > ||-----Original Message----- > ||From: [EMAIL PROTECTED] > ||[mailto:[EMAIL PROTECTED]]On Behalf Of David Setzer > ||Sent: Tuesday, December 04, 2001 11:02 AM > ||To: [EMAIL PROTECTED] > ||Subject: Re: [IMail Forum] Auto-deny possible hack attempts > || > || > ||This feature blocks a user's request if the IP address that they orginated > ||their Imail session from changes. This keeps a hacker from > ||jumping in on a > ||users sessions. You must turn this feature OFF if you have users on AOL > ||that want to use web-mail since AOL uses rolling IP addresses > ||(e.g. - an AOL > ||user's IP address can change as often as every GET request. They > ||don't keep > ||the same IP for an entire dial-up session.) > || > ||David > || > || > ||----- Original Message ----- > ||From: "Martha Flugstad" <[EMAIL PROTECTED]> > ||To: <[EMAIL PROTECTED]> > ||Sent: Tuesday, December 04, 2001 10:39 AM > ||Subject: RE: [IMail Forum] Auto-deny possible hack attempts > || > || > ||> We have already tried to telnet to port 25 from that particular > ||IP number. > ||> We cannot connect. We have also looked at the logs and cannot find > ||> anything. We've also checked the Relay for addresses. Our > ||whole block of > ||> IP addresses is listed. The Imail server seems to be blocking any > ||> connection to port 25 from that IP number. However, we can > ||telnet to port > ||> 110 (POP3) on the Imail server from that IP number. So far, we are > ||baffled. > ||> Thanks for your help. > ||> > ||> Martha > ||> > ||> -----Original Message----- > ||> From: [EMAIL PROTECTED] > ||> [mailto:[EMAIL PROTECTED]]On Behalf Of Eric Shanbrom > ||> Sent: Tuesday, December 04, 2001 9:01 AM > ||> To: [EMAIL PROTECTED] > ||> Subject: Re: [IMail Forum] Auto-deny possible hack attempts > ||> > ||> > ||> You could also do a telnet session to the mail server and see if any > ||errors > ||> are returned. Best thing though is to look in the log on your IMail > ||server. > ||> > ||> Eric S > ||> ----- Original Message ----- > ||> From: "R. Scott Perry" <[EMAIL PROTECTED]> > ||> To: <[EMAIL PROTECTED]> > ||> Sent: Tuesday, December 04, 2001 9:48 AM > ||> Subject: Re: [IMail Forum] Auto-deny possible hack attempts > ||> > ||> > ||> > > ||> > >Does anyone know how Imail implements the "auto-deny possible hack > ||> > >attempts" on the SMTP security? > ||> > > ||> > Yes. You check the box that says "Auto-deny possible hack > ||attempts" on > ||> the > ||> > SMTP Security tab. > ||> > > ||> > >We have an IP number that is being refused access to port 25 on our > ||Imail > ||> > >server. > ||> > >This IP number was assigned to a computer that received a virus. We > ||have > ||> > >cleaned > ||> > >the virus and would like to unblock the IP number. Thanks > ||for any help > ||> > >you can give me. > ||> > > ||> > I believe you can't see the IPs that get listed, but stopping and > ||> > restarting the SMTP service should clear the list (unlike the > ||kill list, > ||> > which won't get reset with a SMTP stop/restart). > ||> > > ||> > However, I haven't heard of a virus that will trigger the "Auto-deny > ||> > possible hack attempts" (the Nimda one would, if it connected to the > ||SMTP > ||> > port the same way it connects to the HTTP port, but it doesn't connect > ||to > ||> > the SMTP port that way). So I would suspect there is another problem. > ||> You > ||> > might want to try having them do a ping or tracert/traceroute to your > ||mail > ||> > server, and see if they can reach it at all. > ||> > > ||> > You may also want to see if your firewall is doing the blocking. > ||> > > ||> > -Scott > ||> > --- > ||> > Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for > ||> > IMail. http://www.declude.com > ||> > > ||> > > ||> > Please visit http://www.ipswitch.com/support/mailing-lists.html > ||> > to be removed from this list. > ||> > > ||> > An Archive of this list is available at: > ||> > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > ||> > > ||> > ||> > ||> Please visit http://www.ipswitch.com/support/mailing-lists.html > ||> to be removed from this list. > ||> > ||> An Archive of this list is available at: > ||> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > ||> > ||> > ||> Please visit http://www.ipswitch.com/support/mailing-lists.html > ||> to be removed from this list. > ||> > ||> An Archive of this list is available at: > ||> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > ||> > || > || > ||Please visit http://www.ipswitch.com/support/mailing-lists.html > ||to be removed from this list. > || > ||An Archive of this list is available at: > ||http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > || > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. 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