Hello Sanford, Monday, December 31, 2001, 11:41:53 PM, you wrote:
SW> Uwe, >>In September I asked on this issue at forum for some help SW> Our bad, then. Sorry about that. So let me ask you a few things: SW> 1) What does CPU utilization look like when you run the ARCserve job? SW> 2) Have you made sure that ARCserve is not contending for any files SW> with Imail, i.e. are you excluding all of the Imail executables and SW> DLLs that may be in use? SW> 3) Tried running Imail on a different port? SW> 4) Tried running something else on 8484 to see if it also is SW> vulnerable? SW> 5) Run a 'netstat -a' with Web Messaging stopped and ARCserve running SW> to see if anything else (outgoing, maybe?) is binding to TCP 8484? SW> 6) Run NTBACKUP as a test to see if tape drive access itself causes SW> the problem, meaning that you may have a controller problem? SW> 7) Run an ARCserve Copy job, rather than an backup, to take the tape SW> drive interface out of the picture? SW> This issue is bizarre enough that I don't think you should be spending SW> any money or time on other webmail solutions, since you won't know SW> whether they'll crash as well under an otherwise unchanged SW> environment... SW> Sandy SW> Please visit http://www.ipswitch.com/support/mailing-lists.html SW> to be removed from this list. SW> An Archive of this list is available at: SW> http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Hi Sandy, it seems that these tips are of high value for us. Port-changing and excluding the IMails dlls looks like a good way to investigate further. We will evaluate these tips and I will come back with the results. Thank you. Uwe Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
