This worked for me when ONE user couldn't delete...

http://support.ipswitch.com/kb/IM-20000118-DM01.htm

Jason Alba
IT Manager
tel: 208.232.8599 x323
fax: 208.232.6068
http://www.varsitycontractors.com


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Dennis
Sent: Wednesday, April 03, 2002 8:04 AM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Web messaging problems with dialup users?


I'm having a strange problem with web messaging.  I've been getting
complaints from several users that they are unable to delete messages or
reply to messages using web messaging.  The only thing these users have
in common is the fact that they all connect to the Internet over slow
dialup links.

One of the users experiencing this issue is local to me.  So I had him
bring his PC to my office.  We dialed into his ISP, and sure enough, no
delete or reply.  You click the delete or reply buttons and the same
page just reloads, nothing happens.  We then put his computer on my LAN,
and connected to web messaging, no problems at all, everything worked
fine.  I haven't heard a single complaint from users connecting to web
messaging over cable/dsl modems or corporate LANs.

Anyone else ever encounter this problem?  I'm running Imail 7.06 HF2 on
windows 2000 server with the latest default templates.  Could this be a
template problem on my end?

Thanks for the help.

-Dennis


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