Thanks Jason. This issue is a constant one, it happens all the time, so stopping and restarting the services did not fix the problem. Also these users are using current browsers, mostly IE 5.5 and IE 6. Any other suggestions?
On Wed, 3 Apr 2002, Jason Alba wrote: > This worked for me when ONE user couldn't delete... > > http://support.ipswitch.com/kb/IM-20000118-DM01.htm > > Jason Alba > IT Manager > tel: 208.232.8599 x323 > fax: 208.232.6068 > http://www.varsitycontractors.com > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]] On Behalf Of Dennis > Sent: Wednesday, April 03, 2002 8:04 AM > To: [EMAIL PROTECTED] > Subject: [IMail Forum] Web messaging problems with dialup users? > > > I'm having a strange problem with web messaging. I've been getting > complaints from several users that they are unable to delete messages or > reply to messages using web messaging. The only thing these users have > in common is the fact that they all connect to the Internet over slow > dialup links. > > One of the users experiencing this issue is local to me. So I had him > bring his PC to my office. We dialed into his ISP, and sure enough, no > delete or reply. You click the delete or reply buttons and the same > page just reloads, nothing happens. We then put his computer on my LAN, > and connected to web messaging, no problems at all, everything worked > fine. I haven't heard a single complaint from users connecting to web > messaging over cable/dsl modems or corporate LANs. > > Anyone else ever encounter this problem? I'm running Imail 7.06 HF2 on > windows 2000 server with the latest default templates. Could this be a > template problem on my end? > > Thanks for the help. > > -Dennis > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > > > Please visit http://www.ipswitch.com/support/mailing-lists.html > to be removed from this list. > > An Archive of this list is available at: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Please visit the Knowledge Base for answers to frequently asked > questions: http://www.ipswitch.com/support/IMail/ > Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
