They receive the same message during the same send/receive session.  I
have checked the send/receive times, and they are set to at least 10
minutes.

I have also made sure that the messages are not kept on the server but
the problem continues to occur though.


Raul Mavis
MIS Manager
City of Nogales
(520) 287-6571

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of R. Scott Perry
Sent: Wednesday, August 14, 2002 9:44 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Multiple Messages


>Some users are currently receiving multiple instances of the same
message.

Are they receiving multiple copies of the same message at the same time 
(they connect and get several copies of each message), or are they 
receiving multiple copies of the same message at different times (they 
connect and get one copy, and tomorrow they get another copy of the same

E-mail)?

The former could occur if their mail client is set up to check their
POP3 
account too often (which can cause 2 POP3 sessions to occur at the same 
time).  The later could occur if they keep their mail on the server, and

their (or IMail's) IDs got corrupted.


                                                    -Scott
---
Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for 
IMail.  http://www.declude.com

---
[This E-mail was scanned for viruses by Declude Virus
(http://www.declude.com)]


Please visit http://www.ipswitch.com/support/mailing-lists.html 
to be removed from this list.

An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/

Please visit the Knowledge Base for answers to frequently asked
questions:  http://www.ipswitch.com/support/IMail/


Please visit http://www.ipswitch.com/support/mailing-lists.html 
to be removed from this list.

An Archive of this list is available at:
http://www.mail-archive.com/imail_forum%40list.ipswitch.com/

Please visit the Knowledge Base for answers to frequently asked
questions:  http://www.ipswitch.com/support/IMail/

Reply via email to