12 hours downtime in 9 months??

That seems like better than 99.5 percent uptime (99.8% was my estimate) to
me.

Nelson


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:IMail_Forum-owner@;list.ipswitch.com]On Behalf Of Jason Newland
Sent: Friday, November 08, 2002 3:20 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Feedback on Postini


We used Postini for about 9 months, and just cancelled about 3 weeks ago.
The reason for our cancelling was because the gross failure of one of their
biggest selling points (IMHO), which was the dictionary attack prevention.

The company blocked about 30% of our mail traffic as spam each day, but
since they didn't slow the dictionary attacks  it didn't matter how much
they stopped, the spammers were still harvesting our addresses for the spam
(self perpetuating).

The virus protection was o.k., but I got just as much out of Declude, with
almost no administration as well.

And finally, they said they maintained a 99.5 percent uptime, but over the
last 9 months we have seen about 12 hours of downtime from them.


In the end, we ditched Postini for Declude Virus (Looking to get Declude
Spam soon),  a well kept rules.ima, and some broad Far east blocking access
lists on the router.  I get very little spam since the change, and our
maintenance is about 10 or 15 minutes per day dealing with Harvesters, and
new spammers.


Jason






----- Original Message -----
From: "imail" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, November 08, 2002 3:06 PM
Subject: [IMail Forum] Feedback on Postini


> Hi,
>
> We're considering Postini as a turnkey ASP-based anti-virus/spam solution.
Brief research shows many ISP's are now using it and they are getting good
write-ups.
>
> Looking for technical feedback pro/con from anyone that has considered or
is using them.
>
> We are considering them for financial reasons - rough estimates on our end
are that we could eliminate the intensive ongoing efforts of tuning rules
and filters and the need for constantly trying to stay one step ahead of the
spammers while providing our clients with a tool that is server based
(independent of their choice of mail client software) and empowers them to
adjust their settings while giving them also a web-based tool for reviewing
hold/blocked messages.
>
> We currently charge a small per mailbox fee for virus-protection/spam
blocking so the ASP model is workable, but if things continue as they are,
freeing up almost a full-time person between rules managment and tech
support would more than pay for itself -- at least that is our financial
analysis.
>
> Therefore, primarily looking for feedback on how effective their blocking
is at keeping spam out and minimizing false positives, and most importantly,
how well do they keep up with the escalating "spy versus spy" spam
technology battles.
>
> For the record, we are currently using declude add-on to Imail along with
other internally built tools and procedures which is rapidly becoming very
unwieldly.  It's been great, but we are starting to outgrow the ability to
manage it cost-effectively.
>
> To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html
> List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
> Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
>
>
>
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>




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