Hi I have a problem with my Imail 7.13 server running on W2k. For the last few weeks this machines' SMTP service has stopped responding. The service doesnt stop but you cannot telnet on port 25 into the server when it dies.
After examining the event logs i thought it was McAffee Netshield that was causing the problem as it was crashing at the time of the failure. After uninstalling the virus scanner i continued to do testing but the problem was still occuring. After more digging around i found that the failure coincided with the backup of the D: drive. At first i thought this was because it was trying to backup the spool directory so i excluded this from the backup on the client side but it has made no difference. Our backup software is Veritas 3.4 and I can reproduce the error by running the backup on the D: drive (where imail is installed). Has anyone seen this problem before - i have though about excluding the imail directory altogther but i really need the mailboxes backing up so at the moment i just have to be prepared to restart the service every time it goes down. The SMTP log from the last occurance of this problem is:- 2:04 11:53 POP3D (00000778) logoff for lcresswell R:0, D:0, P:0 12:04 11:54 POP3D (000005f0) connection aborted 12:04 11:54 POP3D (00000840) logon success for admin cox-hire.com from 62.232.129.225 12:04 11:54 POP3D (00000840) connection aborted 12:04 11:54 POP3D (000006cc) connection aborted 12:04 11:54 POP3D (00000474) connection aborted 12:04 11:54 POP3D (00000828) logon success for hayley rigbyandpeller.com from 217.36.75.21 12:04 11:54 POP3D (00000828) logoff for hayley R:0, D:0, P:0 12:04 11:54 SMTPD(00020084) server starting on port 25 of LVL3-MAIL-01 12:04 11:54 SMTPD(00020086) [10.1.10.30] connect 212.59.70.2 port 3660 12:04 11:54 SMTPD(00020086) [212.59.70.2] HELO homes-on-line.co.uk 12:04 12:04 POP3D (00000424) server starting on port 110 of LVL3-MAIL-01 12:04 12:04 SMTPD(00010080) server starting on port 25 of LVL3-MAIL-01 12:04 12:04 SMTPD(00010098) [10.1.10.30] connect 193.130.154.136 port 4299 12:04 12:04 SMTPD(0001009A) [10.1.10.134] connect 217.36.251.167 port 4822 12:04 12:04 SMTPD(00010098) [193.130.154.136] HELO mason.MT-Associates.com The gap between 11:54 and 12:04 is where the problem occurred - the alerts i have setup informed me of the problem at approx 12:04. If anyone can shed some light on this problem it would be very much appreciated. Cheers Danny To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
