Yep...was up to all the latest patches as of that day.

--Todd.


----- Original Message -----
From: "Rick Leske" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, December 13, 2002 8:56 AM
Subject: Re: [IMail Forum] FIXED! Imail SLOW When Running On Fast W2K
Hardware


> Todd,
>
> Don't forget the sp3 for your w2k.. amongst other fixes they did resolve
> some issues with nics, etc.
>
> ~Rick
> ----- Original Message -----
> From: "Todd Ryan" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Friday, December 13, 2002 7:31 AM - SATCOM
> Subject: Re: [IMail Forum] FIXED! Imail SLOW When Running On Fast W2K
> Hardware
>
>
> > I'm pretty excited about what Dev has found.  Since I posted about this
a
> > month or so ago, I've just let my mail run on the NT4 BDC since I was
> never
> > able to get it to perform efficiently on a PowerEdge 2550 running 2000.
> >
> > Out of curiosity, those of you who have had similar problems with the
> Intel
> > NICs and IMail, were these 2000 machines or NT4?  I have tried 2
different
> > servers with NT4 and Intel NICs and have not had any problems.  I then
> tried
> > two different 2000 servers with Intel NICs and both performed miserably.
> >
> > I also want to note that when I tried IpSwitch's fix (Use a 3com), I
> believe
> > I put the 3com in the 2000 machine and disabled the onboard Intel 100
and
> > Broadcomm 1000 in Windows ONLY.  I did NOT disable it in the bios.  And
I
> > STILL had the same performance problems.  I am hoping that disabling it
in
> > the bios will make the difference.
> >
> > I'm about to try this again.  Hopefully this time I'll be able to get
> IMail
> > onto a 2000 box and get rid of my last remaining NT BDC.  But this time
> I'm
> > going about it a bit differently.  I'm moving IMail to a temporary NT
BDC
> > (did this today) and will then wipe the original NT IMail box, install
the
> > 3Com NIC, disable onboard NICs in the BIOS, then build it as a fresh
2000
> > box.  Then migrate the mail back.
> >
> > I'll post on my results hopefully next week.
> >
> > Thanks again, Dev!
> >
> > --Todd.
> >
> >
> > ----- Original Message -----
> > From: "Travis W. Rabe" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Wednesday, December 11, 2002 2:33 PM
> > Subject: RE: [IMail Forum] FIXED! Imail SLOW When Running On Fast W2K
> > Hardware
> >
> >
> > > Actually I have tried using a Netgear and a 3COM gigabit NIC for the
> hell
> > of
> > > it and got the same problem as the Gigabit NIC shipped with Dell.  I
> have
> > > three of the same types of Dell servers (one running SQL 2000, one
> running
> > > IIS and one running Imail.)  The result is the same no matter what I
do
> > for
> > > the iMail server.  Gigabit=BAD, 100MB=GOOD.  I have had <knock on
wood>
> > none
> > > of the same problems with the throughput on other servers.
> > >
> > > I have to agree with Dev on this one.
> > >
> > > Travis
> > >
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED]]On Behalf Of Joseph Mann
> > > Sent: Wednesday, December 11, 2002 11:28 AM
> > > To: [EMAIL PROTECTED]
> > > Subject: Re: [IMail Forum] FIXED! Imail SLOW When Running On Fast W2K
> > > Hardware
> > >
> > > As you probably are aware I just wanted to mention that IMail doesn't
> > > interact
> > > directly with hardware.  The exception only occurs with IMonitor that
> will
> > > interact with the communication port if you have IMonitor setup to do
> so.
> > >
> > > In the past three years there have been two common components when
used
> in
> > > conjunction, don't seem to play to well together.
> > > That would be Dell based servers in conjunction with the Intel Pro
NIC,
> > > most likely on-board based.  You mentioned that you performed numerous
> > > netstat sessions.  In my experience with this issue I have see some
> > reports
> > > 96 pages in length due to something not closing a socket correctly,
> > > therefore
> > > basically running the box out of sockets.  If it were IMail once I
> stopped
> > > all service it SHOULD have cleared everything up, but that was not the
> > case.
> > >
> > > I personally believe it has to do with Intel's buffering technique,
> which
> > I
> > > have included a
> > > snippet from their web site below.  If the system bus becomes
extremely
> > busy
> > > the card will
> > > then wait for the bus to become available before releasing data.
> > >
> > > ///////
> > > First, it maximizes data throughput, taking
> > > full advantage of all available network bandwidth.
> > > Second, it minimizes the need for the system's CPU
> > > to move network data, leaving it more time to work
> > > on other tasks. Other design features provide
> > > additional performance for the EtherExpress PRO/100
> > > adapters. For example, the cards use a high speed
> > > transmit and receive FIFO cache of 16K static random
> > > access memory (SRAM). The FIFO accumulates network
> > > data when other peripherals are using the system's I/O
> > > bus, then releases the data as the bus becomes available.
> > > The result is a highly efficient flow of data from the
> > > adapter to the PC and back.
> > > ///////
> > >
> > >
> > > --  Joe M.
> > >
> > > Wednesday, December 11, 2002, 1:32:11 PM, you wrote:
> > >
> > >
> > > D> Hopefully the following may be of some help to others.
> > >
> > > D> I had a similar problem as Todd. Here is a part of his
> > > D> thread:
> > >
> > > D>
> http://www.mail-archive.com/[email protected]/msg59929.html
> > >
> > > D> In my case, an existing NT4 Imail installation was
> > > D> moved to a new, very fast (P4-2.4GHz/512MB) Dell
> > > D> PowerEdge running W2K, hardware RAID, Imail 7.13, and
> > > D> KWM 3.0.
> > >
> > > D> The result? We had inexplicably slow logins, flaky mail
> > > D> downloads, GLACIAL webmail, and random SMTP/POP
> > > D> hangs--and all with CPU utilization near ZERO. Oh yeah,
> > > D> and a lot of ticked-off users!!
> > >
> > > D> Anyway, after a week of debugging, hardware swapping,
> > > D> cloned testbeds, performance logging, and analyzing
> > > D> over 200 MB of packet captures, I now have it humming
> > > D> along quite nicely, thank you.
> > >
> > > D> The usual caveat here: The following fixes worked for
> > > D> me, your mileage may vary. :)
> > >
> > >
> > > D> 1. My dual-homed Dell server was equipped with an Intel
> > > D> Gigabit ethernet integrated into the motherboard, along
> > > D> with an Intel Pro100/S NIC. I noticed in a post that
> > > D> Todd extracted from Ipswitch TechSupp the stunning
> > > D> admission that Imail is incompetent at reliably
> > > D> communicating with two popular server adapters:
> > >
> > > D>
> http://www.mail-archive.com/[email protected]/msg59332.html
> > >
> > > D> Guess what? Tech support is right. My tests showed that
> > > D> Imail would randomly just stop communicating for
> > > D> varying periods of time over these two adapters. This
> > > D> particular "going into limbo" issue was resolved by
> > > D> replacing them with two 3C905C's.
> > >
> > > D> Note that to fully eliminate this issue, it was
> > > D> necessary to completely DISABLE the onboard Gigabit
> > > D> Ethernet adapter in the server's CMOS setup. The second
> > > D> Intel Pro adapter card was also physically removed from
> > > D> the box.
> > >
> > > D> ISSUE SUMMARY: No fast, server-quality NICs are allowed
> > > D> within sight of an Imail box. Ipswitch apparently wants
> > > D> us to continue running the latest 1998-era hardware. :)
> > >
> > >
> > > D> 2. Packet captures indicated that Imail did not like
> > > D> operating over a NIC with more than one IP address
> > > D> assigned to it.  This may be somehow related to the
> > > D> Imail programming blunder of binding to all IP address.
> > > D> Inexplicably, the speed of the machine may also play a
> > > D> role, since an identical multiple IP setup cloned to a
> > > D> P2/266 had no such Alzheimer's issues. And yes, the
> > > D> Imail address WAS the primary IP.  The fact is that
> > > D> removing the second IP on this P4 made a HUGE
> > > D> difference in Webmail stability and speed. It doesn't
> > > D> make sense, but as I said, YMMV.
> > >
> > > D> ISSUE SUMMARY: Only one IP address per NIC on a Pentium
> > > D> 4 box running Imail.
> > >
> > >
> > > D> 3. Once the above was sorted out (users--especially
> > > D> WebMail--noticed a HUGE difference in performance and
> > > D> reliability with the two fixes above), there was still
> > > D> a mysterious 1.5 - 6 second delay on some incoming SMTP
> > > D> and POP sessions.
> > >
> > > D> The cause? In this case, it was NetBIOS name lookups
> > > D> timing out.
> > >
> > > D> To verify the problem, look for this unanswered NBT
> > > D> query request string in your packet
> > > D> captures: "*<00...(15)>"
> > >
> > > D> Without getting too involved in the machinations of
> > > D> NetBIOS or of our internal network and firewall layout,
> > > D> basically Windows 2000 (or perhaps a 'getHostAddress()'
> > > D> call by Imail) was insisting on performing an
> > > D> unnecessary reverse lookup (computer name from IP
> > > D> address) on the incoming connection. It was sending a
> > > D> node status request directly to the perceived
> > > D> source--my NAT Public IP address (the equivalent of a
> > > D> "nbtstat -A <ip_address>").
> > >
> > > D> The irony? After NetBIOS repeatedly times out and
> > > D> finally gives up trying to resolve the name, W2K then
> > > D> simply ignores the timeout and successfully proceeds
> > > D> with the SMTP/POP connection! Sheeesh!
> > >
> > > D> The solution? If the NetBIOS query can't be resolved
> > > D> with properly configured WINS/DNS, go into the HOSTS
> > > D> file (systemroot\winnt\system32\drivers\etc\) on your
> > > D> Imail box and give the IP address query that is timing
> > > D> out a name to satisfy the lookup. In my case (failing
> > > D> to resolve the NAT Public IP), this is what it looks
> > > D> like:
> > >
> > >
> > > D> 127.0.0.1       localhost    #existing entry
> > > D> ...             ...        #more existing entries
> > > D> 207.178.203.99  anyname.mydomainname.com  #BINGO!
> > >
> > >
> > > D> Note that the NetBIOS timeout issue was not present on
> > > D> an otherwise identically configured NT4 box.
> > >
> > > D> ISSUE SUMMARY: Look for unexplained response delays of
> > > D> multiples of 1.5 seconds. If you have them, sniff the
> > > D> wire (make sure to check ALL interfaces on multi-homed
> > > D> boxes!) for unresolved NetBIOS queries. If necessary,
> > > D> simply create a suitable Hosts file entry to make
> > > D> Windows happy!
> > >
> > > D> By the way, the Hosts file is checked every time name
> > > D> resolution is attempted. Changes in it take effect
> > > D> immediately and do NOT require a reboot!
> > >
> > > D> As I said, the box absolutely rocks now. I don't claim
> > > D> to know why some of these fixes worked, just that they
> > > D> did. Perhaps this will provide a helpful starting point
> > > D> to others facing similar inexplicable slowdowns.
> > >
> > > D> Cheers,
> > >
> > > D> Dev
> > >
> > > D> --------------
> > > D> Dev Anand, MCSE,CCNA,A+
> > > D> Network Manager
> > > D>  Biomorphic VLSI, Inc.
> > > D>  Westlake Village, CA 91362
> > > D> dev_at_biomorphic_dot_com
> > > D> pcpro_at_vcnet_dot_com
> > >
> > >
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> > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
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> > >
> > >
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