With all due respect to Rick, I DID try the latest Intel drivers from
Microsoft, then Dell, then the Intel site.  No difference.  I also
flashed the server's bios, ESM, Raid, etc.  EVERYTHING was up to date.
And I had the problem with IMail only.  The server being a DC and file
server performed with great speed.  Only IMail showed problems.  And
it showed those problems if I was sitting at the server console
logging into webmail using the server's IP address.  I would think
that should rule out any network card-related issues.  *AND* after
disabling the Intel NIC (admittedly only in Windows) and putting in a
3com NIC, I *STILL* had the problems.

Dev may have found a way for us to get around whatever shortcomings
there are in IMail's software.  But we certainly can't be expected to
spend countless hours of finding tweaks and fixes to get around
someone elses problematic software.  And even if that WAS the
solution, it should come from IpSwitch.  Their answer should not be to
change hardware when evidence is becoming more clear that the problem
is not the hardware.

We run all Dell hardware with Intel NICs.  And we run some very
specialized applications on them.  None of them exhibit any
performance problems (or ever have).  So I have a very hard time
believing that this NIC is to blame.

--Todd.


----- Original Message -----
From: "Rick Leske" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, December 13, 2002 9:25 PM
Subject: Re: [IMail Forum] FIXED! Imail SLOW When Running On Fast W2K
Hardware


> Here's an interesting article from toms hardware:
> http://www6.tomshardware.com/network/20010820/nic-08.html which they
have
> done some test of various nics.  I believe that Dell based servers,
with the
> intel nic's, all have had options to upgrade the intel drivers.  It
was my
> understanding that the intel nic chipsets were off loading tasks
faster than
> the older Dell's could keep up with.  I also think that Intel has
driver
> updates to fix/patch many of these concerns.   I personally, with
much
> supportive information, prefer to us 3Com nics for servers and
business
> based workstations.  I have had more problems with 'drivers' for
most nic
> cards either 3com, Intel, linksys, d-link, etc. than any other
'hardware'
> related nic problem.  A good starting point for troubleshooting nic
problems
> would be to 1st ensure that the most updated nic drivers are
installed for
> your operating system.  For us Dell users it is also a good idea to
> routinely check the Dell site for updated/upgraded bios too.  I had
updated
> a dell server from A05 to A11 yesterday and it solved A Lot of
network
> problems.  A good 'fine' tuning of your w2k server is also essential
to it's
> performance or failure.  w2k will run 'out of the box' but you
should take
> the time to properly set it up and 'tune' it for what it's being
used for.
> There are many resources available for tuning a w2k server here are
some:
> www.regedit.com www.is-it-true.org www.pureperformance.com
> www.speedguide.net and many many others.   There is a massive amount
of
> imformation within the ipswitch kb's or this lists archives for the
tuning
> and set up of imail on w2k servers too.
>
> As a final note and not mean to through flames out here but the
simple i/o
> of data stream via sockets is not such a difficult task.  The
difficulties
> arise when that 'pure laboratory grade stream' gets slammed with
DDos, ping
> floods, icmp slams and other non essential protocols trying to share
the
> path.  Huh.. today we had a company that didn't understand why web
ramp with
> 2 phone lines wasn't enough to support his business.. so the journey
> begins..
>
> ~Rick
>
>
>
> ----- Original Message -----
> From: "Dev" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Friday, December 13, 2002 6:19 PM - SATCOM
> Subject: Re: [IMail Forum] FIXED! Imail SLOW When Running On Fast
W2K
> Hardware
>
>
> >
> > Wednesday, December 11, 2002, 2:17 PM, Joseph Mann
> > (Ipswitch) wrote with a straight face:
> >
> > > As you probably are aware I just wanted to mention
> > > that IMail doesn't interact directly with hardware.
> >
> > You're kidding, right? Maybe in an MS Press book it
> > doesn't interact with hardware. In real life, software
> > breaks when it is fed the unanticipated--even through a
> > driver and Hardware Abstraction Layer!
> >
> > A very simple example: Not too long ago, some Win32
> > apps began having their installation routines bomb.
> > Why? Because of TOO MUCH disk free space being reported
> > back by the driver on new large capacity disks (causing
> > an overflow condition). That installer software
> > "doesn't directly interact with the hardware" either,
> > but a bigger harddisk than the programmers ever
> > imagined possible broke it just the same.
> >
> > Coding for unanticipated conditions has always been a
> > challenge. How many remember programs that were
> > hard-wired to install and run only on the C: drive?
> > Heck, how many remember the timing loops used to
> > control execution speed in some 8088 DOS programs, and
> > that those programs became instantly unusable when run
> > on a 386?
> >
> > Look, I really like Imail's administrative simplicity
> > and functional elegance. That's why--when wearing my
> > consultant hat--I've recommended it to many clients.
> >
> > But with all due respect, the userbase experience here
> > is clear: Imail has issues running on some popular
> > server hardware. If not, how is it that dozens of other
> > commercial mail daemons, and Win2K itself, work
> > absolutely flawlessly with these allegedly "faulty
> > buffering" NICs?
> >
> > My intuition tells me that Imail probably has an aging
> > core codebase that is in need of a rewrite for today's
> > realities. Loyal supporters like me hope you are hard
> > it work on it.
> >
> > In the meantime, perhaps Ipswitch programmers could
> > check if any of the user-tweakable Intel NIC driver
> > settings would help Imail function more reliably.
> >
> > Several posters here have expended a lot of time and
> > effort to help define and narrow the problem. Now get
> > to work and FIX IT so I can continue recommending Imail
> > solutions to outside clients! :)
> >
> >
> > Regards,
> >
> > Dev
> >
> > --------------
> > Dev Anand, MCSE,CCNA,A+
> > Network Manager
> >  Biomorphic VLSI, Inc.
> >  Westlake Village, CA 91362
> > dev_at_biomorphic_dot_com
> > pcpro_at_vcnet_dot_com
> >
>
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