Found where the suspend feature is - in the Web Messaging properties. Ours is not 
enabled.

-----Original Message-----
From: Andrey Fyodorov 
Sent: Tuesday, January 21, 2003 4:50 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] suspend user account


What would cause a user account to become suspended?

Multiple incorrect password entries?

We are dealing with a very upset customer who thinks that someone is changing his 
password. And he is insisting that our service sucks because hackers can change his 
password.

One of my guesses is that maybe he tries to enter his password incorrectly a few times 
in a row and gets locked out. Is there a lockout feature in Imail? Or maybe he has a 
POP3 client running somewhere with an old password that checks for new mail every 
minute and gets him locked out.

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