Make sure the URL you are using to get to the server is in the host alias for each domain/ If the URL is www.domain.com then www.domain.com needs to be there along with domain.com
Eric S ----- Original Message ----- From: <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, February 04, 2003 11:17 AM Subject: Re: [IMail Forum] Problem with passwords after move to new machine. > Hi all.. > > > We currently have a imail 7.13 installed on a server running NT4/sp6. > > We have 254 IP addresses bound to the NIC and host 230 separate domains > in imail. (each domain is assigned a separate static IP) > > We are also utilizing SMTP Auth and are using the Imail internal (registry > based) > user database. > > ----------------------- > Here's the dilemna. > > We need to move the Imail installation to a completely new machine AND have > to change all IP's. > > - I bound all of the NEW IP addresses to the NIC on the NEW server. (all > public IP's -- we are not doing NAT) > > - I installed imail 7.13 and hotfix 2 on the NEW server. (Dell Poweredge > 4400 / Windows 2000 Server) > > - I made a backup of the registry on the "old" server using the imail > "backup" feature. > > - I then shut down all imail related services and copied the entire > directory structure over to the D:\Imail directory on > the new server. (it resided on d:\imail on the old server as well) > > - I then restored the "registry backup" on the NEW machine. > > - I then edited the registry and changed all instances of the "old" IP > addresses to the "new" IP addresses. > (in both places for each IP) > > - I then started up all IMail services on the new server. > > - Everything seems to work ok, EXCEPT ----> the existing (about 1500) > users can NOT retrieve mail ! > (their password gets rejected). It is not isolated to one domain, it is > happening on ALL of the domains with ALL > user accounts. > > - I entered a new "test" account on a few of the domains. These "new" > accounts WORK perfectly! > > - Using the HKSI WebMail Templates, I can log in to ANY of the accounts > provided that I enter the FULL e-mail > address as the user. (we did NOT have to do this in the "old" installation, > just the user name was ok -- we are not running > virtual mail hosts -- each is bound to a publically addressable IP) > > We had to dump this and revert back to the initial server !! (we can only > keep this up for another few days -- our > service provider will be shutting down the T1 servicing this and we need to > move everything to the new T1/new IP's ASAP!) > > > > Does anyone have any suggestions for us? > > > Thanks !!!!! > > POTENTIAL SPAM [REVDNS]: > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
