ata boy Sean....I like you way of thinking! Hope you have better luck than me!!!
Jim -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Sean P. Malone Sent: Friday, March 07, 2003 1:38 PM To: [EMAIL PROTECTED] Subject: [IMail Forum] New CSR pain This is just a general complaint concerning the situation I now find myself in when needing to generate a new CSR file to be sent to Verisign or (any other TCA). If I am mistaken in what�s written below please let me know. My existing Verisign .CRT expires in ten days. Thus, I need to generate a new CSR to send to them. However, the Imail CSR creation process overwrites the existing CRT file � actually the point isn�t that it overwrites the file in that you could always just name it something other than the existing .CRT, it�s just that the whole CSR creation process creates a new Imail .CRT that the software must now point to. As such, your existing TCA signed cert is no longer valid and, while you are waiting to hear back from Verisign, every one of your users that hits you SSL webmail log in page gets a warning that the cert being served is not from a trusted authority. When I confirmed this with Ipswitch tech support and mentioned that that was terribly inconvenient for me the response was, �I guess so.� Well, you guessed right and your opinion was useless and void of any concern for the paying customers that us your product! When I have 3,000 paranoid users each call me when they get this cert warning that just sucks and I shouldn�t have to have to deal with it. I�m now setting up options in my voicemail tree. One will be something like �press 3 if you are suddenly receiving a trusted authority warning in webmail� and I�m gonna forward it right to 706-312-3500 (Ipswitch). When Ipswitch calls me to say that my user�s phone calls are really disrupting their normal operations and inconvenient, my response will be �I guess so.� Sean To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
