Re: [IMail Forum] Idle Timeout

[Heimir Eidskrem]

This is from two mails today as you can see.       06:06 09:58 SMTPD(0C640070) [209.196.77.107] EHLO mx10.airmail.net 06:06 09:58 SMTPD(0C640070) [209.196.77.107] MAIL FROM:<[EMAIL PROTECTED]> 06:06 09:58 SMTPD(0C640070) [209.196.77.107] RCPT TO:<[EMAIL PROTECTED]> 06:06 10:42 SMTPD(0C640070) idle timeout   06:06 11:07 SMTPD(0066018C) [209.196.77.107] EHLO mx10.airmail.net 06:06 11:07 SMTPD(0066018C) [209.196.77.107] MAIL FROM:<[EMAIL PROTECTED]> 06:06 11:07 SMTPD(0066018C) [209.196.77.107] RCPT TO:<[EMAIL PROTECTED]> 06:06 11:42 SMTPD(0066018C) idle timeout ----- Original Message ----- From: Travis Rabe To: [EMAIL PROTECTED] Sent: Friday, June 06, 2003 3:31 PM Subject: RE: [IMail Forum] Idle Timeout Post the entire log snippet in questions and we can go from there.   Travis -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Heimir Eidskrem Sent: Friday, June 06, 2003 12:49 PM To: [EMAIL PROTECTED] Subject: [IMail Forum] Idle Timeout One of my customers called and told us that several emails from a certain individual is missing.   When I looked in the log files I noticed that the connection gets established but the next line I find for the process reads   Idle timeout   I did a search in the archives and found that someone else did experience the same.  The response was that the TCP/IP connection dropped.   The provider that is trying to send the mail is Internet America.   I am not sure why the connection would drop like that for the same email address every time he send mail today.   We are on a 100MB Fiber connection and Internet America should be on a pretty big connection.   Not sure where to look or how to solve it. Not even sure the problem is on my side or theirs but of course I am blaming them until proved wrong :)   Could some one point me in the right direction here?   Heimir