> I'm surprised that they'll only do this during business hours. We have > circuits with both Sprint and ATT, and anytime something at all happens, > they are willing to do it when ever I want to!! Maybe a chit-chat with a > manager will help??
I have talked to 3 different people, none have gone out of their way to be helpful.
I can't fathom a NSP not understanding 24/7 uptime. Oh well.. guess you just have to work with what you have. But like others have suggested, a seperate router for the new circuit is by far the best way to go. Get the new router setup, and then when it comes time to move, the switch-over can occur with relatively little packet loss, and usually no noticeable outage.
-Russ
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