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Hello,
Which logs would be of
use in decifering this problem? A very small group of our customers are
reporting the same problem and we can't isolate it any one thing. Any help on
this matter is appreciated.
Thank you,
Noe
----- Original Message -----
Sent: Thursday, August 28, 2003 9:49
AM
Subject: RE: [IMail Forum] User knocked
off webmail
Again, time to
break out the logs.
People, we can not
go around and blindly say this is at fault or that is at
fault.
You need to do your
homework. That is what the logs are for.
IF you do not
understand them, at the very least, post them, as others do and can help
decipher them.
-----Original
Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of RMilner
Sent: Thursday, August 28,
2003 4:34
AM
To:
[EMAIL PROTECTED]
Subject: RE: [IMail Forum] User knocked
off webmail
It happened to me on
3 machines at the same time on Saturday AM. It corrrected itself after several
reboots. I didn't associate it with 8.02 - but do now.
-----Original
Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]On Behalf Of John Tolmachoff
(Lists)
Sent:
Wednesday, August 27,
2003 9:05
PM
To:
[EMAIL PROTECTED]
Subject: RE: [IMail Forum] User knocked
off webmail
Time to break out
the logs for that users session.
John Tolmachoff MCSE
CSSA
Engineer/Consultant
eServices For You
www.eservicesforyou.com
-----Original
Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John Carter
Sent: Wednesday, August
27, 2003 12:14
PM
To:
[EMAIL PROTECTED]
Subject: RE: [IMail Forum] User knocked
off webmail
Reported to me in
just last few days since semester has cranked up. 8.02 patch has been on
almost since the day it was released. This is not happening to
everyone or I�d have lines at the door. Has never happened to me at
office or home (cable modem).
John
-----Original
Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John Tolmachoff
(Lists)
Sent:
Wednesday, August 27,
2003 1:30
PM
To:
[EMAIL PROTECTED]
Subject: RE: [IMail Forum] User knocked
off webmail
When
did this start?
John Tolmachoff
MCSE CSSA
Engineer/Consultant
eServices For
You
www.eservicesforyou.com
-----Original
Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John Carter
Sent: Wednesday, August
27, 2003 11:10
AM
To:
[EMAIL PROTECTED]
Subject: RE: [IMail Forum] User knocked
off webmail
One
was AOL, but it is also happening on campus across the network. Also
my time out is 15 minutes and they are not on that long (confirmed by
instructor who watched this happen.)
John
-----Original
Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John Tolmachoff
(Lists)
Sent:
Wednesday, August 27,
2003 12:22
PM
To:
[EMAIL PROTECTED]
Subject: RE: [IMail Forum] User knocked
off webmail
Are
these users by chance on AOL, some Earthlink, or connecting via
Satellite?
John Tolmachoff
MCSE CSSA
Engineer/Consultant
eServices For
You
www.eservicesforyou.com
-----Original
Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of John Carter
Sent: Wednesday, August
27, 2003 8:22
AM
To: IMail Forum
Subject: [IMail Forum] User knocked off
webmail
I�m running 8.02 and have users
reporting being knocked of web mail after logging in (usually at the compose
screen). (Messages like �page expired, can�t refresh� and sends them
to the log in screen.) If my memory serves me right (and it doesn�t many
times these days), this indicates bad (dated) web templates. I thought
I installed new templates after the 8.01 patch. Before I start messing
with things, is there a file date or other indicator I could check to see
which ones I have? (BTW � searched archives and
RTM.)
Thanks,
John
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