Eric,

Since so many people run imail successfully, I wouldn't hesitate to think
that this is a local configuration problem on my end. Could we further
diagnose what's happening locally? The logfile is fairly straightforward as
you would expect but doesn't show too much behind the scenes action.

Cheers,

Andrew
 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of E. Shanbrom
(Ipswitch)
Sent: Tuesday, September 23, 2003 10:41 AM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Getting in touch with ipswitch

Ok, I'll look into it some more but the only reason you would see a Stack
Connect Fail is when Imail is querying the local TCP stack to do a "get host
by name". I will see at what point this occurs and what has happened prior
to this.

Eric S
----- Original Message ----- 
From: "Andrew Adams" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, September 22, 2003 7:11 PM
Subject: RE: [IMail Forum] Getting in touch with ipswitch


Scott,

You're telling me what I already know: this should not be happening.

Im hoping to move towards a solution at this point. Now running 8.03 with
the same problems.



Andrew


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry
Sent: Monday, September 22, 2003 6:45 PM
To: [EMAIL PROTECTED]
Subject: Re: [IMail Forum] Getting in touch with ipswitch


>How can I tell when imail is unable to contact the DNS server? And why
would
>this be true if I can ping the DNS server and consistently use it with
>NSLOOKUP in a DOS window?

Not being able to contact a DNS server is not an issue.

The *only* time that IMail should use an A record for sending E-mail is if
it has already queried for the MX record, and has been told that the MX
record does not exist.

If there is a DNS timeout or any other issue when looking up the MX record,
IMail should re-queue the E-mail and try it later.

Older versions of IMail (pre-7.04, it seems) would incorrectly use the A
record in certain situations (I believe it would be if the MX records were
tried, but could not be reached).

                                                    -Scott
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