You mention it happens when using webmail... As well as with IMAP... I have seen a corrupt mailbox cause similar behavior. Corrupt mailboxes seem all too common for our users which use webmail or Imap (which is not too many), most of our users use POP3 without problem.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert Kalish Sent: Tuesday, December 16, 2003 2:26 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] deleted mail returning as new mail in inbox Burzin Thank you for your response We use IMAP and our clients are various versions of outlook from 2000 -2003 with latest service pack and updates installed. I ve seen this issue happened myself useing Imail webmail. This has happened once or twice before i passed it off as a fluke by now it has happened to our VP and it's time i need to find a answear :> ---------- Original Message ---------------------------------- From: Burzin Sumariwalla <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Tue, 16 Dec 2003 13:08:16 -0600 >Hi Robert, > >If your users are using a POP3 client, the issue may be one of timing >(i.e. >users checking mail too often). You may also want to review the following > >See: http://support.ipswitch.com/kb/IM-19990108-JK01.htm > >and http://www.eudora.com/techsupport/kb/1424hq.html > >Essentially the Eudora LMOS.dat file may be corrupt or the problem is >caused by POP3 or other simultaneous client access to the mailbox-- ie >using web messaging and also checking mail via Eudora or having multiple >web messaging clients check the same Imail account. Users can use both >without problems, they just shouldn't do this at the same time. > >Burzin > > >At 01:49 AM 12/16/2003, you wrote: >>I had a few users claim that mail they have deleated are now showing >>back >>in there mailbox as new mail. and just recently i've experniced the same >>thing whenI deleated somemail from the web >> >>any ideas why this is happening? >> >>To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >>List Archive: >>http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >>Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >>--- >>[This E-mail scanned for viruses by Declude Virus] > >------ >Burzin Sumariwalla Phone: (314) 994-9411 x291 >[EMAIL PROTECTED] Fax: (314) 997-7615 > Pager: (314) 407-3345 > >Networking and Telecommunications Manager >Information Technology Services >St. Louis County Library District >1640 S. Lindbergh Blvd. >St. Louis, MO 63131 > >--- >[This E-mail scanned for viruses by Declude Virus] > > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >List Archive: >http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > -- Robert Kalish IT/TSD DISCLAIMER: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to which they are addressed. Unless you are the addressee (or authorized to receive for the addressee), you may not use, copy or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by reply e-mail, and delete the message. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of InStar Corporation. Finally, the recipient should check this email and any attachments for the presence of viruses. InStar Corporation or author accepts no liability for damage caused by any virus transmitted by this email. -- To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
