E. Shanbrom (Ipswitch) wrote:
What do the SMTP logs show for this aborted delivery. IMail saves to the
sent folder by send the message to [EMAIL PROTECTED]

Eric S
----- Original Message ----- From: "Douglas Hardison" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, January 20, 2004 9:51 AM
Subject: [IMail Forum] Invalid final delivery userid




Recently, I've started receiving complaints from a few customers using
our web interface. They are receiving messages from the postmaster when
sending emails.
The email does go out, but they receive an email from the postmaster
stating "Invalid final delivery  userid:
[EMAIL PROTECTED]"
( hercules.bbnp.com being the name of our mail server).

After logging into a couple of the problem accounts, I see that they
have their preferences set to "save a copy of outgoing email to sent
items folder".  I assume that would account for the -Sent being tacked
on to their email.

We are using Imail 8.05 with the Killer Webmail templates on Windows 2000.
As far as I know this only started happening a few days ago.
I haven't recently changed anything on the server.
For the domain, I have Sub-mailbox creation set to "Create".

Any ideas what might be happening, and how i can fix it?
Pointers to documentation, etc... are welcome.
I've searched Ipswitch's Knowledge base but didn't find anything
in particular that helped.

Douglas Hardison

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smtp log shows:


20040120 121611 127.0.0.1 SMTP (04DCCCE6) processing e:\spool\Q6e6a18008dc.GSC
20040120 121611 127.0.0.1 SMTP (04DCCCE6) ERR hercules.bbnp.com not local their_email-Sent from <[EMAIL PROTECTED]>
20040120 121611 127.0.0.1 SMTP (04DCCCE6) Trying hotmail.com (0)
20040120 121611 127.0.0.1 SMTP (04DCCCE6) Connect hotmail.com [65.54.167.5:25] (1)
20040120 121611 127.0.0.1 SMTP (04DCCCE6) 220 mc11-f19.hotmail.com Microsoft ESMTP MAIL Service, Version: 5.0.2195.6824 ready at Tue, 20 Jan 2004 09:16:10 -0800
20040120 121611 127.0.0.1 SMTP (04DCCCE6) >EHLO hercules.bbnp.com
20040120 121611 127.0.0.1 SMTP (04DCCCE6) 250-mc11-f19.hotmail.com (02.04.01.0012) Hello [208.7.216.13]
20040120 121611 127.0.0.1 SMTP (04DCCCE6) 250-SIZE 29696000
20040120 121611 127.0.0.1 SMTP (04DCCCE6) 250-PIPELINING
20040120 121611 127.0.0.1 SMTP (04DCCCE6) 250-8bitmime
20040120 121611 127.0.0.1 SMTP (04DCCCE6) 250-BINARYMIME
20040120 121611 127.0.0.1 SMTP (04DCCCE6) 250-CHUNKING
20040120 121611 127.0.0.1 SMTP (04DCCCE6) 250-VRFY
20040120 121611 127.0.0.1 SMTP (04DCCCE6) 250-AUTH LOGIN
20040120 121611 127.0.0.1 SMTP (04DCCCE6) 250-AUTH=LOGIN
20040120 121611 127.0.0.1 SMTP (04DCCCE6) 250-X-HMAUTH
20040120 121611 127.0.0.1 SMTP (04DCCCE6) 250 OK
20040120 121611 127.0.0.1 SMTP (04DCCCE6) >MAIL FROM:<[EMAIL PROTECTED]>
20040120 121611 127.0.0.1 SMTP (04DCCCE6) 250 [EMAIL PROTECTED] OK
20040120 121611 127.0.0.1 SMTP (04DCCCE6) >RCPT To:<[EMAIL PROTECTED]>
20040120 121611 127.0.0.1 SMTP (04DCCCE6) 250 [EMAIL PROTECTED]
20040120 121611 127.0.0.1 SMTP (04DCCCE6) >RCPT To:<[EMAIL PROTECTED]>
20040120 121611 127.0.0.1 SMTP (04DCCCE6) 250 [EMAIL PROTECTED]
20040120 121611 127.0.0.1 SMTP (04DCCCE6) >DATA
20040120 121611 127.0.0.1 SMTP (04DCCCE6) 354 Start mail input; end with <CRLF>.<CRLF>
20040120 121611 127.0.0.1 SMTP (04DCCCE6) >.
20040120 121611 127.0.0.1 SMTP (04DCCCE6) 250 <[EMAIL PROTECTED]> Queued mail for delivery
20040120 121611 127.0.0.1 SMTP (04DCCCE6) rdeliver hotmail.com multiple (2) <[EMAIL PROTECTED]> 2558
20040120 121611 127.0.0.1 SMTP (04DCCCE6) >QUIT
20040120 121611 127.0.0.1 SMTP (04DCCCE6) 221 mc11-f19.hotmail.com Service closing transmission channel
20040120 121611 127.0.0.1 SMTP (04DCCCE6) Creating message from Postmaster
20040120 121611 127.0.0.1 SMTP (04DCCCE6) finished e:\spool\Q6e6a18008dc.GSC status=2



Thanks Douglas Hardison



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