I'm in this also, in case they're counting. It would make my life
easier.

On Sat, 2004-02-07 at 23:13, isp-lists [at] beachcomp.com wrote:
> Vaughn,
> 
> In case you needed it, you have my backup on this 100%.
> My users are the same way!
> This feature would make Imail an even greater, and a more enterprise/XSP
> level product.
> 
> Dave 
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Technical Support
> - Swift Systems Inc
> Sent: Saturday, February 07, 2004 9:43 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] Inbound rules / SPAM feature enhancement request
> 
> Jeffery,
> Did you have any luck with this?  We just setup a dedicated box (about 3
> months ago) for a customer with just under 1000 users (real estate agents)
> and they are about to buy 18 more offices - yikes.  Thing is they (the
> customer) and my staff are totally exhausted with the end user support
> questions regarding spam, the users don't want to check the spambox, they
> swear everything in there is real mail, if we turn it off they say all they
> are getting is spam.  I am sure other ISP's know what I mean.  I don't mean
> to diminish others on the list, I know how to use the software and am sure
> they do too, but if you are supporting 15-50 users that you can see in your
> hallways, you don't know what I am dealing with here.  The more of this that
> I can put into the end users hands the better.  We really need this
> feature!!!
> 
> Thing is, Ipswitch rocks and I know how responsive they are, I just wonder
> if anyone has heard anything about how they took to this idea...
> 
> Thanks,
> ~Vaughn
> 
> ----- Original Message -----
> From: "Jeffery Rehm" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Tuesday, January 20, 2004 7:58 PM
> Subject: Re: [IMail Forum] Inbound rules / SPAM feature enhancement request
> 
> 
> > I will be speaking with IPSwitch's messaging product manager this week
> > sometime.  This is something I've brought up before and will bring it up
> > again during that conversation.
> >
> >
> > ----- Original Message -----
> > From: "Technical Support - Swift Systems Inc" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Cc: <[EMAIL PROTECTED]>
> > Sent: Tuesday, January 20, 2004 15:10
> > Subject: [IMail Forum] Inbound rules / SPAM feature enhancement request
> >
> >
> > > We are a fast growing ISP and we use IMAIL for our hosted and broadband
> > > customers.  We also sell IMAIL to many of our customers for standalone
> or
> > > dedicated box systems.  Lately, many of our users are complaining about
> > the
> > > "spambox" feature.  If we delete suspect email, they don't like that
> > either
> > > so we have been trying to think of a good go-between.  POP users don't
> > have
> > > a way to check the spambox easily...
> > >
> > > I would like to see subject modification be offered for inbound rules.
> > > Thus, for suspect email, you could modify the subject to be preceded
> with
> > > "[Probable SPAM]", or something like that.  Then, client software rules
> > > could be setup for POP users and satisfaction would increase greatly.
> > >
> > > Thanks,
> > > ~Vaughn
> > >
> > > ----- Original Message -----
> > > From: "Travis Rabe" <[EMAIL PROTECTED]>
> > > To: <[EMAIL PROTECTED]>
> > > Sent: Tuesday, January 20, 2004 2:58 PM
> > > Subject: RE: [IMail Forum] Invalid final delivery userid
> > >
> > >
> > > > Maybe they have an e-mail address with a - or a . in it and it is also
> > > used
> > > > as the mailbox delimiter?  I am not sure if that would cause a
> problem,
> > > but
> > > > maybes.
> > > >
> > > > Travis
> > > >
> > > > -----Original Message-----
> > > > From: [EMAIL PROTECTED]
> > > > [mailto:[EMAIL PROTECTED] Behalf Of E. Shanbrom
> > > > (Ipswitch)
> > > > Sent: Tuesday, January 20, 2004 11:51 AM
> > > > To: [EMAIL PROTECTED]
> > > > Subject: Re: [IMail Forum] Invalid final delivery userid
> > > >
> > > > What do the SMTP logs show for this aborted delivery. IMail saves to
> the
> > > > sent folder by send the message to [EMAIL PROTECTED]
> > > >
> > > > Eric S
> > > > ----- Original Message -----
> > > > From: "Douglas Hardison" <[EMAIL PROTECTED]>
> > > > To: <[EMAIL PROTECTED]>
> > > > Sent: Tuesday, January 20, 2004 9:51 AM
> > > > Subject: [IMail Forum] Invalid final delivery userid
> > > >
> > > >
> > > > > Recently, I've started receiving complaints from a few customers
> using
> > > > > our web interface. They are receiving messages from the postmaster
> > when
> > > > > sending emails.
> > > > > The email does go out, but they receive an email from the postmaster
> > > > > stating "Invalid final delivery  userid:
> > > > > [EMAIL PROTECTED]"
> > > > > ( hercules.bbnp.com being the name of our mail server).
> > > > >
> > > > > After logging into a couple of the problem accounts, I see that they
> > > > > have their preferences set to "save a copy of outgoing email to sent
> > > > > items folder".  I assume that would account for the -Sent being
> tacked
> > > > > on to their email.
> > > > >
> > > > > We are using Imail 8.05 with the Killer Webmail templates on Windows
> > > 2000.
> > > > > As far as I know this only started happening a few days ago.
> > > > > I haven't recently changed anything on the server.
> > > > > For the domain, I have Sub-mailbox creation set to "Create".
> > > > >
> > > > > Any ideas what might be happening, and how i can fix it?
> > > > > Pointers to documentation, etc... are welcome.
> > > > > I've searched Ipswitch's Knowledge base but didn't find anything
> > > > > in particular that helped.
> > > > >
> > > > > Douglas Hardison
> > > > >
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> > > > >
> > > >
> > > >
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> 
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