RE: [IMail Forum] Remote Access Problems

[Kathy Lees]

Title: Message

They are using windows 2000 and IE6. They could pull it up yesterday, but not today. They are using a DSL connection with no SSL

 

Our version of IMAIL is 8

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Kevin Bilbee
Sent: Thursday, March 11, 2004 12:19 PM
To: [EMAIL PROTECTED]
Subject: RE: [IMail Forum] Remote Access Problems

More information needed.

 

What OS and Mail cleitn is your customer using

What type of connection do they have

Are you using SSL on your web interface?

What version of Imail.

 

 

Kevin Bilbee

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Kathy Lees
Sent: Thursday, March 11, 2004 1:06 PM
To: [EMAIL PROTECTED]
Subject: [IMail Forum] Remote Access Problems

I am getting customers that can't log into their email remotely. They can one day and can't the next. They get a "Page can not be displayed" error.

 

Any ideas?

 

Kathy