The only time I have seen this complaint is when they are using POP also and don't realize that will pull all their messages off.
Ask the user if they have "move deleted messages to a folder" checked and/or confirm deletions. Just in case they are clicking something to delete their messages. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Yoder, Chris Sent: Friday, April 09, 2004 6:46 PM To: '[EMAIL PROTECTED]' Subject: [IMail Forum] Web interface: All messages for a user are deleted after reading We have a user who insists that after he reads his email using the web interface, all messages are deleted without him doing anything. We've created a new account for him and the same thing happens. He claims that this happens under both IE and Netscape. Anybody heard of such a thing? -- Chris Yoder Smog, just say NO! Director, Information Services, DAR Drive electric today. [EMAIL PROTECTED] http://www.its.caltech.edu/~rcy/ In the beginning, the universe was created. This made a lot of people very angry, and has been widely regarded as a bad idea. -- Douglas Noel Adams To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
