Chris:

I do not know the size of your client base but you are probably going to
have to do a phased approach if you have a client base of any size.  I hate
to tell you to be an open relay but it is probably better to notify your
user base of the change before you make it and start having them implement
smtp auth.  That way when you make the change most of them already have
their settings properly configured.  Otherwise you just have angry people
calling you.

I do not have a good answer on Eudora.

Make sure if the email address is [EMAIL PROTECTED] and he has the smtp
mail server set as mail.mydomain.com that he is logging on with his account
name only - johndoe not [EMAIL PROTECTED]  That is one of the most
common errors that we see.

Chuck Schick
Warp 8, Inc.
303-421-5140
www.warp8.com


> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] Behalf Of Chris Ulrich
> Sent: Friday, April 23, 2004 1:50 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] Help with listing on ORDB.org !!!
> CONTINUINGPROBLEMS
>
>
> We've made the changes discussed above - NO MAIL RELAY
>
> We've got people calling like crazy that they can't send messages.
>
> We've found many sets of configuration instructions on properly
> configuring
> Outlook etc., but
> they're still having problems.
>
> INTERNALLY, we have several people using Eudora.  Two of them are
> unable to
> send.
> Yes, in Eudora we looked at TOOLS - OPTIONS - SENDING MAIL
>
> In there, we have
>       SMTP RELAY PERSONALITY: None
>       [x]  Allow Authentication
>
> Even if we select one of the personalities under SMTP RELAY PERSONALITY,
> they still can't send.
>
> Even on this I got: 550 not local host list.ipswitch.com, not a gateway
>
> I had to temporarily turn off NO MAIL RELAY just to send out this message.
>
> I'm losing my mind on this.  Either let everyone send & receive
> and run an
> open relay,
> or keep it closed as detailed and people can't send.
>
> HELP!
>
> Thanks
>
> Chris
>
>
> ---
> [This E-mail scanned for viruses by Declude Virus]
>
>
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