Yes, we recorded which user was involved. I haven't contacted them yet to check that it's OK to look into their mailbox and see what messsage(s) causes the webmail service to crash. This never happened on 8.05 so I'm guessing it was a bug introduced with 8.1/8.11
Regards, Ed Butler 49pence.com - The Web Hosting Specialists 0870 141 7149 > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > [EMAIL PROTECTED] > Sent: 27 May 2004 15:37 > To: [EMAIL PROTECTED] > Subject: Re: [IMail Forum] Webmail service crashing > > Hi Ed, > > How did you determine the user involved? > > Thanks. > > > Ed Butler (49pence) wrote: > > > To add to this, I found it was caused by a certain user opening a > > certain message on their account- anyone from Ipswitch care > to comment > > on why this crashes the whole webmail service? > > > > Regards, > > > > Ed Butler > > 49pence.com - The Web Hosting Specialists 0870 141 7149 > > > > > >>-----Original Message----- > >>From: [EMAIL PROTECTED] > >>[mailto:[EMAIL PROTECTED] On Behalf Of > >>[EMAIL PROTECTED] > >>Sent: 27 May 2004 13:40 > >>To: [EMAIL PROTECTED] > >>Subject: Re: [IMail Forum] Webmail service crashing > >> > >>Ed Butler (49pence) wrote: > >> > >> > >>>We're on 8.11 and the webmail service has crashed 4 times > >> > >>in the last > >> > >>>48 hours; I have enabled logging now to see why it is > >> > >>happening but at > >> > >>>the moment I only have the message from service control > >> > >>manager in MS > >> > >>>event viewer. Does anyone else have a similar problem? > >>> > >>>Regards, > >>> > >> > >> > >>I am seeing the same issues. We ran fine for around three > weeks or so > >>on the 8.11 upgrade but now the web service is randomly pegging the > >>cpu and locking the box up. I would be interested to know if anyone > >>else has encountered this problem with the new version as > well and if > >>there is a resolution. > >> > >> > >>To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > >>List Archive: > >>http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > >>Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > >> > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
