Okay, I appear to have found a solution to this issue - I simply added the same account again, then removed the older version of the account from Outlook Express - all "no longer available messages" suddenly were available again in the newly added account.
Scott Smith - IT Manager Westside & Detroit Reprographics 248.489.1999 (Office) 248.467.0452 (Cell) [EMAIL PROTECTED] ----- Original Message ----- From: "Imail Admin" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, August 06, 2004 12:16 PM Subject: Re: [IMail Forum] Messages No Longer Available > Outlook Express (and Outlook) have a number of known bugs in working with > IMAP. Unfortunately, there has never been any market pressure on MS to deal > with these, and since they use Exchange in-house, they barely recognize > these problems. The problem you described is one of these bugs. > > In most cases, the problem can be solved by restarting Outlook Express. If > that doesn't work, you can delete the index files for that mailbox at the > server. As another test, you can setup the same mailbox on a different > machine and test with OE. Finally, OE has a logging option that you can use > to see what it thinks is going on. > > By the way, here are a couple of other common OE bugs: > > 1. "Invisible messages". Have you ever seen a unread message count (the > number in parenthesis after the Inbox) that didn't match the actual number > of messages? This occurs when there are messages that OE refuses to open, > usually because of something malformed in the header. OE doesn't report an > error or anything, unless you use the logging option. It just doesn't show > the message. This was a major problem about two or three years ago, and it > was common to see many invisible messages. Now it just happens > occasionally. > > 2. Delayed update. In theory, OE is supposed to check for new messages > every few minutes (this is configurable) and then update its message list. > In practice, sometimes it doesn't do this. I know of many installations > where the machine can sit for hours, with OE open, and never tell the user > that new messages have arrived. In these cases, the only thing to do is > click away from the InBox and then click back. > > These are the common problems. Less common problems include messages > getting stuck in the Outbox, messages not being sent after completing the > spell check, and OE losing connection to the server (even though the network > connection is fine). > > Unfortunately, we use IMAP extensively and our clients use OE extensively, > so we just have to deal with these things. I just wish MS showed some > interest in solving these problems. > > Ben > BC Web > ----- Original Message ----- > From: "Scott Smith" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Thursday, August 05, 2004 3:07 PM > Subject: Re: [IMail Forum] Messages No Longer Available > > > > I don't think I see that option in Outlook Express, and at least one of > the > > no longer available messages came from a user with Outlook Express. > > > > Scott Smith - IT Manager > > Westside & Detroit Reprographics > > 248.489.1999 (Office) > > 248.467.0452 (Cell) > > [EMAIL PROTECTED] > > > > > > ----- Original Message ----- > > From: "Jacobson, James" <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Thursday, August 05, 2004 5:37 PM > > Subject: RE: [IMail Forum] Messages No Longer Available > > > > > > Outlook has a feature that allows you to 'expire' messages (click on > > options when writing a message using outlook, and you can select the > > 'expires after' option). My guess would be that the sender is sending a > > message with this expiration enabled and then the other Outlook clients > > interpret that message as no longer available when you try to open it > > after the expiration date. This would lend to the fact that you can > > open the message through the Webmail interface. > > > > I am not an Outlook Express expert (We use the full version of Outlook > > on campus here), so I don't know if the message expiration option is > > available to the Express users, but I have found that reading messages > > in Express pick up the properties of items sent using the full version > > of Outlook. > > > > James Jacobson > > Midwestern University > > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of Scott Smith > > Sent: Thursday, August 05, 2004 4:02 PM > > To: [EMAIL PROTECTED] > > Subject: Re: [IMail Forum] Messages No Longer Available > > > > "All Messages" is already selected in the affected users' inboxes, so > > that isn't the problem here. > > > > ----- Original Message ----- > > From: "Scott Erwin" <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Thursday, August 05, 2004 3:08 PM > > Subject: Re: [IMail Forum] Messages No Longer Available > > > > > > > I had this problem. It was a synchronization setting in OE. The > > problem > > was > > > that the user had his inbox set to synchronize "headers only" instead > > of > > > "All messages" > > > Scott > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
