Hi,
Yes, we're paying the subscription to get *major* updates. Now the big question is, if
you
are not willing to move to ICS, what happens with a subscription. No IMail standalone,
no
major updates. This makes a subscription useless. This should be answered by ipswitch
asap.
============================================
Am Dienstag, 26. Oktober 2004 um 23:11 schrieben Sie:
> Minor updates (8.1x) are free toanyone.� You don�t have to purchase a service
> agreement to downloadthem unless you don�t own 8.1 (the current major version), in
> which
> caseyou would need to upgrade to 8.1 and then to 8.1x.
> �
> From:[EMAIL PROTECTED]:[EMAIL PROTECTED] OnBehalf Of Mike Odryna
> Sent: Tuesday, October 26, 20043:43 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum]Cross-grade concerns addressed
> �
> I am sure that at some point you will nolonger�offer updates to the current IMail
> product.�
> �
> Since 8.13 is the current version, and asyou stated 8.14,�8.15 etc may be
> forthcoming,� Can I make asuggestion that you extend all current holders of an IMail
> service agreement tothe point that you will no longer be developing updates to the
> current ver.8.XX software.
> �
> I cannot see paying for ICS�if Ionly�need to get the IMail 8.XX�updates.
> �
> Mike
> �
> From:[EMAIL PROTECTED]:[EMAIL PROTECTED] OnBehalf Of Jill Jones
> Sent: Tuesday, October 26, 20044:31 PM
> To: Mike Odryna
> Subject: [IMail Forum] Cross-gradeconcerns addressed
> Hi Doug,
> �
> I hope that this post will address many ofthe concerns I have read on the forum
> yesterday and today in regards tocrossgrading from IMail to ICS.
> �
> If you have a current Service Agreementfor IMail or IIM, and are not interested in
> crossgrading to ICS, you willreceive service for the life of your SA.� This means
> that
> when we releasesoftware updates, such as 8.14, 8.15, etc., you will get those updates
> just asyou always have.� You will also continue to receive phone support for thelife
> of
> your agreement.� Ipswitch is not taking anything away in terms ofservice or support
> for
> the current product.
> �
> If you have a current Service Agreementfor IMail or IM and are interested in
> crossgrading to ICS, then you will get ayear of service, for all components in your
> ICS
> bundle, added to your existingSA.�
> �
> Here are some examples of how this works:
> If I own IMail and my SA expires inJanuary 05 and I crossgrade to ICS in November 04,
> then I have service on allICS components until January 06 � even the ones that I did
> not
> ownpreviously.
> �
> If I own IMail and my SA expires inJanuary 05 and I have Symantec Scan Engine, which
> expires in March of 05� but I choose to crossgrade to ICS in November of 04, then I
> haveservice on all ICS components until March of 06.
> �
> Also, bear in mind, that the crossgradeand renewal prices include subscription fees
> and are not just for service andsupport.
> �
> Best regards,
> Jill
> �
> �
> From:[EMAIL PROTECTED]:[EMAIL PROTECTED] OnBehalf Of Doug Anderson
> Sent: Tuesday, October 26, 20043:38 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [IMail Forum] Gettingfacts on this straight before speaking to boss
> �
> That SHOULD be when it comes time for SA renewal. My complaint (maybealong with
> other corporate users) is
> we paid the SA. That SA should of been prorated to December 31 if youhave to buy
> before the 31. That 5995 actually is plus because our SA hasn't runout.
> �
> ----- Original Message -----
> From:Allen Taylor
> To:[EMAIL PROTECTED]
> Sent: Tuesday, October26, 2004 1:54 PM
> Subject: RE: [IMail Forum]Getting facts on this straight before speaking to boss
> �
> Limited-timeoffer until December 31, 2004
> Special offerfor IMail Server and Ipswitch Instant Messaging customers
> (You will be required to enter your valid serial number or service agreementnumber
> during your purchase. Offer valid for IMail server versions 7 and up andall versions
> of
> Ipswitch Instant Messaging.)
> 25 seats
> $695
> 100 seats
> $1,495
> 250 seats
> $2,995
> Unlimited seats
> $5,995
> �
> �
> -----Original Message-----
> From:[EMAIL PROTECTED]:[EMAIL PROTECTED] OnBehalf Of Jill Jones
> Sent: Tuesday, October 26, 20041:11 PM
> To: [EMAIL PROTECTED]
> Subject: RE: [IMail Forum] Gettingfacts on this straight before speaking to boss
> �
> Hi Sharyn,
> �
> What Edition are youinterested in, Standard, Premium or ISP?
> �
> The renewal costs foreach of those unlimited editions are $2,295, $4,995 and $2,295,
> respectively.
> �
> Jill
> �
> From:[EMAIL PROTECTED]:[EMAIL PROTECTED] OnBehalf Of Sharyn Schmidt
> Sent: Tuesday, October 26, 20048:19 AM
> To: [EMAIL PROTECTED]
> Subject: [IMail Forum] Gettingfacts on this straight before speaking to boss
> �
> Suppose I want to fork over the cost of the specialprice for current service
> agreement holders, which looks like $5,995.00 forunlimited seating..
> I get a year's service agreement with the upgradesoftware.
> Next year, I want to renew the agreement.
> Will the new service agreement also cost me another$5,995.00????
> Sharyn
============================================
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