SmarterMail in fact uses XML files as a repository for its user database.
I admin several installations of iMail, SmarterMail, and MailEnable. The only reason why I remain with iMail is because of the superior functionality Declude offers in spam and a/v management. I feel that SmarterMail is a superiour product to MailEnable, but I have not yet admin'd a SM installation that's high usage. I have worked on several MailEnable instsallations that are high volume (20,000 mail boxes, over 200,000 messages a day) and there have been a number of stability issues. Their MTA, SMTP and Post Office Connector services will randomly crash and cause a queue backup because of a malformed message in the queue. With no easy way to ID the offending message in the queue, the only solution is to zap the entire queue. Additionally, the logging on MailEnable leaves a bit to be desired, as they log information for each service to 3 different logs and all of them contain slightly different information, but non contain the entire picture of what's going on. MailEnable is developed in the AU causing lag times in email / web based support, and making phone support pratically an impossability. On the other hand, SmarterTools is based in the good ol USA, they have very responsive support (I would even say superb). They have sat on the phone with me tracking down weird-o issues (which ultimately turned out to be a bug in their product) and then proceeded to fix the bug and send me a special build the same day. Try getting that level of support from ipSwitch. SmarterMail also offers a completely web based admin, meaning that you can remotely manage everything with ease from anywhere you are. They also have Perfmon counters that you can use to diagnose problems and use for performance testing. The builtin SmarterMail reporting tools are also quite superior to anything MailEnable offers. You can easily create reports for any period of time for which logs exist that break down usage by bandwidth, messages sent and received per domain. Additionally, as I mentioned previously, if you purchase SmarterMail through a reseller you can typically get close to 50% off list. -Jay -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jeff Reinhardt Sent: Tuesday, October 26, 2004 9:06 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Cross-grade concerns addressed Has anyone used SmarterMail ? It does not use a database so does that mean it is using the registry? How solid is it? I am seeing reviews and reports on how solid MailEnable, and a couple others are, how about any reviews from actual users on SmarterMail ? ----- Original Message ----- From: "Bill Foresman" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, October 26, 2004 8:51 PM Subject: RE: [IMail Forum] Cross-grade concerns addressed I'm quite sure they did expect this kind of response from the active list users. We tend to solve our own problems without using their support and don't pull any punches when telling others that it's weak to begin with. I don't think the IM nor the AntiVirus sold very well on their own so they had to bundle it to force a sale. Good luck with that. I think this will be a fabulous example of one company growing too big for its clients while smaller more innovative companies sweep their clients. Imail did it a few years ago to Post.Office. The SmarterMail webmail is worth the cost of the Enterprise license alone. Bill Foresman Matrosity Hosting www.matrosityhosting.com Office: (850) 656-2644 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry Sent: Tuesday, October 26, 2004 7:48 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Cross-grade concerns addressed >Like I said, IPSwitch better start doing some damage control. I think the fact that they have not after 250+ negative posts and virtually no positive posts speaks for itself. If they weren't expecting this, they would have done damage control already -- Roger Greene (president of Ipswitch; [EMAIL PROTECTED]), William Pollack (COO, [EMAIL PROTECTED]), Patrick Loring (Business Development Manager, [EMAIL PROTECTED]), Jill Jones (Messaging Product Manager, [EMAIL PROTECTED]), and/or John Junod (co-owner with Roger Greene) have had plenty of time to post something. But all except Jill have been silent, and Jill's posts are not for damage control. So I think it is safe to say that Ipswitch made the decision to do this, knowing that they would abandon 90% of their customers, and are sticking by that decision. -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Ultra reliable virus detection and the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ ________________________________________________________________________ _______________________ [This E-mail has been scanned for viruses] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
