Hi, Funny, SmarterMail updated the comparison page already. The high price of IMail looks strange there...
============================================ Am Mittwoch, 27. Oktober 2004 um 03:28 schrieben Sie: > SmarterMail in fact uses XML files as a repository for its user > database. > I admin several installations of iMail, SmarterMail, and MailEnable. > The only reason why I remain with iMail is because of the superior > functionality Declude offers in spam and a/v management. > I feel that SmarterMail is a superiour product to MailEnable, but I have > not yet admin'd a SM installation that's high usage. I have worked on > several MailEnable instsallations that are high volume (20,000 mail > boxes, over 200,000 messages a day) and there have been a number of > stability issues. Their MTA, SMTP and Post Office Connector services > will randomly crash and cause a queue backup because of a malformed > message in the queue. With no easy way to ID the offending message in > the queue, the only solution is to zap the entire queue. Additionally, > the logging on MailEnable leaves a bit to be desired, as they log > information for each service to 3 different logs and all of them contain > slightly different information, but non contain the entire picture of > what's going on. MailEnable is developed in the AU causing lag times in > email / web based support, and making phone support pratically an > impossability. > On the other hand, SmarterTools is based in the good ol USA, they have > very responsive support (I would even say superb). They have sat on the > phone with me tracking down weird-o issues (which ultimately turned out > to be a bug in their product) and then proceeded to fix the bug and send > me a special build the same day. Try getting that level of support from > ipSwitch. SmarterMail also offers a completely web based admin, meaning > that you can remotely manage everything with ease from anywhere you are. > They also have Perfmon counters that you can use to diagnose problems > and use for performance testing. The builtin SmarterMail reporting > tools are also quite superior to anything MailEnable offers. You can > easily create reports for any period of time for which logs exist that > break down usage by bandwidth, messages sent and received per domain. > Additionally, as I mentioned previously, if you purchase SmarterMail > through a reseller you can typically get close to 50% off list. > -Jay > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Jeff Reinhardt > Sent: Tuesday, October 26, 2004 9:06 PM > To: [EMAIL PROTECTED] > Subject: Re: [IMail Forum] Cross-grade concerns addressed > Has anyone used SmarterMail ? It does not use a database so does that > mean it is using the registry? How solid is it? I am seeing reviews > and > reports on how solid MailEnable, and a couple others are, how about any > reviews from actual users on SmarterMail ? > ----- Original Message ----- > From: "Bill Foresman" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Tuesday, October 26, 2004 8:51 PM > Subject: RE: [IMail Forum] Cross-grade concerns addressed > I'm quite sure they did expect this kind of response from the active > list > users. We tend to solve our own problems without using their support and > don't pull any punches when telling others that it's weak to begin with. > I > don't think the IM nor the AntiVirus sold very well on their own so they > had > to bundle it to force a sale. Good luck with that. > I think this will be a fabulous example of one company growing too big > for > its clients while smaller more innovative companies sweep their clients. > Imail did it a few years ago to Post.Office. > The SmarterMail webmail is worth the cost of the Enterprise license > alone. > Bill Foresman > Matrosity Hosting > www.matrosityhosting.com > Office: (850) 656-2644 > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry > Sent: Tuesday, October 26, 2004 7:48 PM > To: [EMAIL PROTECTED] > Subject: Re: [IMail Forum] Cross-grade concerns addressed >>Like I said, IPSwitch better start doing some damage control. > I think the fact that they have not after 250+ negative posts and > virtually > no positive posts speaks for itself. > If they weren't expecting this, they would have done damage control > already > -- Roger Greene (president of Ipswitch; [EMAIL PROTECTED]), William > Pollack (COO, [EMAIL PROTECTED]), Patrick Loring (Business > Development > Manager, [EMAIL PROTECTED]), Jill Jones (Messaging Product Manager, > [EMAIL PROTECTED]), and/or John Junod (co-owner with Roger Greene) > have > had plenty of time to post something. But all except Jill have been > silent, and Jill's posts are not for damage control. > So I think it is safe to say that Ipswitch made the decision to do this, > knowing that they would abandon 90% of their customers, and are sticking > by > that decision. > -Scott > --- > Declude JunkMail: The advanced anti-spam solution for IMail mailservers > since 2000. > Declude Virus: Ultra reliable virus detection and the leader in > mailserver > vulnerability detection. > Find out what you've been missing: Ask for a free 30-day evaluation. > --- > [This E-mail was scanned for viruses by Declude Virus > (http://www.declude.com)] > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > ________________________________________________________________________ > _______________________ > [This E-mail has been scanned for viruses] > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ ============================================ -- Mit freundlichen Gr�ssen -------------------------------------------- Merlin Consulting Martin Schaible Bahnhofstrasse 27 CH-8702 Zollikon Phone: +41 1 391 30 00 Fax: +41 1 391 32 49 Mail: mailto:[EMAIL PROTECTED] URL: http://www.merlinconsulting.ch Support: http://support.merlinconsulting.ch GPS: N47 20.235 E8 34.226 -------------------------------------------- News - Neue Produkte: .:. Kiwi Syslog Monitor .:. Paessler GmbH .:. Sawmill Loganalyzer -------------------------------------------- To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
