Outlook usually appears to hang because as soon as you click on the email
with the large attachment Outlook downloads the entire attachment before you
can view the message.

I used IMAP to connect to my work email address, running on an Imail 8.13
server, from my PC at home. I have a 1.5Mbps ADSL service at home, and
Outlook still freezes for a short period of time when I click on an email
with a rather large attachment.

It's kind of a catch-22 .... you can use IMAP and see all the messages
listed immediately, but it pauses when you click one with an attachment. Or
you can use POP3 and you have to wait initially for it to download all the
emails, but once that is done they are all accessed locally on the machine.

We have over 200 offices....and about 40 of them only have 56K Dial-Up and
use VPN to our Head Office. They all use POP3.

128K and 256K will definitely help. Outlook will still hang, but just not as
long. Unless you are on at least a 10Mbps link between your computer and the
mail sever, you are always going to have those delays.

I hope that makes sense....

Chris Jones
IT Support & Security
Rural Press Limited
Sydney, Australia

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of MARTIN PIGG
Sent: Tuesday, 30 November 2004 11:47 AM
To: '[EMAIL PROTECTED]'
Subject: [IMail Forum] Slow 56k Links

Good afternoon,

We are planning an Imail Install and were hoping to get as many of our users
as possible using IMAP. For the local users (that is, they are on the same
LAN as the mail server) the testing went well, as we expected it would. We
setup Outlook to use IMAP and the performance was just fine.

We have a number of remote sites that only have 56K circuits. Some are in
rural Alaska and bandwidth upgrades aren't really an option for many of
these folks for budgetary reasons. Currently their Outlook clients are setup
to use POP3 and they download their email from the soon to be retired mail
server.

Last week my supervisor and I tested remote mail and the results weren't
pretty. Outlook (configured to use IMAP) would hang when an email message
with a large attachment was accessed. We could use KillerWebMail and open
the attachment. Has anyone had much luck using Outlook over slow circuits in
an IMAP config? I suspect we may have to use POP3 for these locations, or
possibly KillerWebMail.

I guess I am also wondering if a 128k or 256k circuit might be able to
handle an Outlook/IMAP config...

Thanks in advance for any input you may have.

Marty P.

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