> I still say this is a support forum, not a marketing list. Product > announcements that are not in response to a question or problem should be > taken elsewhere, IMO.
1. Unless an add-on specifically for Imail is announced, how do we know about it in the first place? 2. The number of replies complaining about the post far out way the post itself. 3. There may be admins who are not current customers of that product, and therefore are not on any kind of e-mail list he has, but who would become a customer of that product with a new/improved feature. But how are they supposed to find out about it? > Except for the one last month, I haven't seen any of his posts, or I > probably would have said something. The post offering a sales pitch with a discount was not appropriate IMO. A simple post notifying the list of a new/improved product for Imail is appropriate. I would actually like to see Ipswitch make the announcement of a new/improved product now listed on the add-on page, but unfortunately the current marketing management has decided not to take as much of a hands-on customer service roll in regards to this list as the previous management did. > Which begs the question...what are the official guidelines for posting to > the list? I know IMail posted something on this sometime in the past year. > We can let that settle it once and for all http://support.ipswitch.com/kb/IM-20020802-DM01.htm John Tolmachoff Engineer/Consultant/Owner eServices For You To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
