In every one of these cases I have had to remove these rules due to
false positive reports from customers.

it's the %ages that count. If you get a handful of complaints that are whitelisted, while stopping 100's of 1000's of msgs/week or month, that's acceptable and manageable.


I'm not saying that it should never be done - only that it is an
extreme approach

absolutely not extreme. What IS extreme is the %age of crap coming out of these networks vs, the extremely small number of legit msgs.


 that in my experience has has never been
satisfactory.

but your approach is to accept the entire msg, then decide if it's spam, so you would think like that.


There are plenty of mail admins got fed up trying, and more who are becoming fed up, with that approach that bogs down their mail server, so they've go to an approach like IMGate that rejects after the envelope, and keeps the crap out of the mail system, and above all off of the user's mailbox server.

Len

_____________________________________________________________________
http://IMGate.MEIway.com : free anti-spam gateway, runs on 1000's of sites



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