- Do you need daily, weekly, monthly reports? Of what kinds of information?

Something similar to MRTG or darkstat - http://members.optushome.com.au/emikulic/net/darkstat/

- Do you want reports of outages, traffic trends, utilization?

Would be nice.

- Do you care how the data is saved? Would text files suffice? Is an SQL database required?

RRD, would be better.

- If the data were saved in a SQL database, would you want direct access to the DBMS?

Not necessary

- How would you use this data? To help improve service? To look for trouble spots? To convince your boss you're doing a good job? :-)

All the above

One other thing:
I would like to see some type of inventory management. Were you could Option, click or right click on the device/icon and get a basic spreadsheet that is in the program, that could list equipment type, software version, site contact, site hours, site address,...

mike
BomberJacket Networks

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