At 13:39 06/08/2003, Richard E. Brown wrote:
>Folks: 
>
>We are beginning to think about enhancements to future versions of InterMapper. One 
>frequent request we hear is for better reporting capabilities. 
>
>Now that strip charts are implemented in InterMapper Remote/Console, InterMapper can 
>provide a certain measure of historical information. But it's likely that you would 
>like to see InterMapper could collect, format and display lots of other data. 
>
>We'd like to know what kinds of reports or historical data that would be useful. Use 
>the questions below as starters, and send your thoughts back to this list to spur 
>further comments. 
>-       Do you need daily, weekly, monthly reports? Of what kinds of information? 
>-       Do you want reports of outages, traffic trends, utilization? 
>-       Do you care how the data is saved? Would text files suffice? Is an SQL 
>database required? 
>-       If the data were saved in a SQL database, would you want direct access to the 
>DBMS? 
>-       How would you use this data? To help improve service? To look for trouble 
>spots? To convince your boss you're doing a good job? :-) 

This is interesting. Previously I had requested a solution to the problem that, 
sometimes ifIndex values change, and that there is no way to "tie together" charts and 
their datasets, when these represent the same thing. That same thing can be when the 
ifIndex changes due to a router reload, but it can also be because the customer 
upgrades their connection speed, and I would like to see their old traffic and their 
new traffic on the same chart.

There have been some requests for MRTG-like facilities, too, in IM. What we have done 
here to provide some live traffic info to our customers, is to develop a separate 
clickable map of the network where, via the web, they can click on their access 
circuit and see some MRTG charts. This entails quite some work for our NOC to keep 
this up to date as things change. They have to hand-configure a lot of stuff which is 
automatic in IM; I add a circuit and a router on an IM map, and the right things are 
automatically clickable.

In other words, IM already has a lot of the internal infrastructure available. It 
would be nice to be able to leverage this more. One could imagine configuring separate 
views of a map. One view might be a NOC view, as at present. Another might be a 
planner's view; when you click on a link a set of charts pop up instead of the pop-up 
we see today, showing current and historical traffic. You might want a view showing 
types of traffic: best efforts, less-than-BE, multicast, QoS.

Right - I'll stop this ne - it's lunchtime. 
--

Tim


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