TO UNSUBSCRIBE: email "unsubscribe issforum" in the body of your message to
[EMAIL PROTECTED] Contact [EMAIL PROTECTED] for help with any problems!
----------------------------------------------------------------------------
Hello,
This is caused by atl.dll not being the correct version. The way to remedy
this is very simple.
1. Uninstall the Real Secure Console
2. Unregister atl.dll by typing "regsvr32 /u atl.dll" from a command prompt
(considering it is on your machine and in your path)
3. Search for all instances on the machine of atl.dll and delete the file.
4. Reinstall the console and it will prompt you to install updated version
of the console.
This should solve your problem!
======================================================
Jerry Dempsey | Direct Dial (678) 443-6325
Support Engineer | Fax (678) 443-6477
Internet Security Systems | Corporate # (678) 443-6000
[EMAIL PROTECTED] | http://www.iss.net/
Adaptive Network Security for the Enterprise
=====================================================
-----Original Message-----
From: Ayman Esmat [mailto:[EMAIL PROTECTED]]
Sent: Monday, December 13, 1999 1:29 PM
To: [EMAIL PROTECTED]
Subject: Real Secure Error, Need Help !
Dear All;
I have a problem installing Real Secure; and I hope you can help me to over
come this problem.
The configuration that I am using s/w and h/w as follow:
PIII 450, 128 MB Ram, 6 GB HD Compaq
WinNT4 server and SP4 as recommended
Real Secure 3.1
Internet Explorer 4
I was logon as administrator
There is no other software else installed
During the installation of of both the engine and the console I have
received the following error message:
'Unable to register the c:\program file\ISS\Real Secure 3.1\Action.dll'
'Unable to register the c:\program file\ISS\Real Secure 3.1\PolicyDoc.dll'
'Unable to register the c:\program file\ISS\Real Secure 3.1\RsAssetDb.dll'
'Unable to register the c:\program file\ISS\Real Secure
3.1\RSpluginExplorer.dll'
'Unable to register the c:\program file\ISS\Real Secure 3.1\RSPlugin.dll'
'Unable to register the c:\program file\ISS\Real Secure
3.1\RSActionPicker.dll'
The installer has replied that there is a problem in the installation,
however it will be resolved after restart the machine. BUT, after rebooting
the machine I received another error that say initializing of DLL
c:\winnt\system32\ociw32.dll failed. The process is terminating abnormally'.
If the error remained I have to consult read me file.
Surprisingly, I found the service is up and running. Also, I was able to run
the application. BUT, if I choose any action from the program menu, the
program terminated with no notice.
Please advise, and thank you in advance for your help and cooperation.
Regards
Ayman Esmat
Sarhank Group for Investment
The information transmitted is intended only for the person or entity to
which it is addressed and may contain confidential and/or privileged
material. Any review, retransmission, dissemination or other use of, or
taking of any action in reliance upon, this information by persons or
entities other than the intended recipient is prohibited. If you received
this in error, please contact the sender and delete the material from any
computer.
