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Hi, you may want to install on a NT workstation.
We had a test session of eight NT servers. All got the
same problem. It all goes away after we installed over
workstation.
Hoped this will help.
Yama
--- ISS Technical Support <[EMAIL PROTECTED]> wrote:
>
> TO UNSUBSCRIBE: email "unsubscribe issforum" in the
> body of your message to
> [EMAIL PROTECTED] Contact [EMAIL PROTECTED]
> for help with any problems!
>
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>
> This error has been seen before, the following steps
> should clear up the
> problem. If not then contact [EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]>
>
>
> Shut down all running programs.
>
> 1. Locate all versions of ATL.DLL file. There should
> be only one in
> C:\WINNT\SYSTEM32. However, if there are others, you
> need to locate them as
> well.
> 2. Open a command prompt and change to
> C:\WINNT\SYSTEM32 or the name of the
> directory containing the ATL.DLL.
> 3. Unregister this DLL: regsvr32 /u atl.dll.
> 4. Delete or rename this and all versions of
> ATL.DLL.
> 5. Open the registry using REGEDIT or REGEDT32.
> 6. Verify that these registry entries do NOT exist:
> HKEY_CLASSES_ROOT\ATL.Registrar
>
HKEY_CLASSES_ROOT\CLSID\{44EC053A-400F-11D0-9DCD-00A0C90391D3}
> If these
> registry entries DO exist, then the unregister did
> not complete successfully
> or the wrong version of the ATL.DLL was
> unregistered. In any event, it's
> been my experience that sometimes the DLL will not
> register properly if
> these registry entries are present, so delete them.
> 7. Re-boot the system.
> 8. Copy the ATL.DLL file from the console's
> installation image to the
> WINNT\SYSTEM32 directory. ATL.DLL is available in
> the same location as the
> console's SETUP.EXE.
> 9. Register this file: regsvr32 atl.dll
> 10. Note any errors.
> 11. Verify that these registry entries DO exist:
> HKEY_CLASSES_ROOT\ATL.Registrar
>
HKEY_CLASSES_ROOT\CLSID\{44EC053A-400F-11D0-9DCD-00A0C90391D3}
> If these
> entries are present, continue with the next step. If
> these entries are NOT
> present, then there is an additional problem,
> possible with the registry
> security. Contact the resident NT or network expert
> for further assistance.
> 12. Re-run the console setup (it shouldn't be
> necessary to uninstall it
> first).
> 13. If the setup completes without error, go to Step
> 16 below:
> 14. If you again encounter the same "DLL Failed to
> Register" errors, open a
> command-prompt, and change to the location where you
> installed the
> RealSecure Console. By default this location is
> C:\Program
> Files\ISS\RealSecure 3.1.
> 15. Register each DLL: regsvr32 actions.dll regsvr32
> policydoc.dll regsvr32
> rsassetdb.dll regsvr32 rspluginexplorer.dll regsvr32
> rsplugin.dll regsvr32
> rsactionpicker.dll Note any errors.
> 16. Start the console, and test the system to make
> sure the dlls registered
> properly. Do this by viewing and customizing
> policies and access the on-line
> and HTML help.
> ==========================================
> Charles Banton
> Technical Support Engineer
> Internet Security Systems
>
> email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> <
> mailto:[EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]> >
> phone: 678.443.6400 / 888.447.4861
> http://www.iss.net/ <http://www.iss.net/>
> Adaptive Network Security for the Enterprise
> ==========================================
>
> -----Original Message-----
> From: Ayman Esmat [mailto:[EMAIL PROTECTED]]
> Sent: Monday, December 13, 1999 1:29 PM
> To: [EMAIL PROTECTED]
> Subject: Real Secure Error, Need Help !
>
>
> Dear All;
>
> I have a problem installing Real Secure; and I hope
> you can help me to over
> come this problem.
>
> The configuration that I am using s/w and h/w as
> follow:
>
> PIII 450, 128 MB Ram, 6 GB HD Compaq
> WinNT4 server and SP4 as recommended
> Real Secure 3.1
> Internet Explorer 4
>
> I was logon as administrator
> There is no other software else installed
>
> During the installation of of both the engine and
> the console I have
> received the following error message:
> 'Unable to register the c:\program file\ISS\Real
> Secure 3.1\Action.dll'
> 'Unable to register the c:\program file\ISS\Real
> Secure 3.1\PolicyDoc.dll'
> 'Unable to register the c:\program file\ISS\Real
> Secure 3.1\RsAssetDb.dll'
> 'Unable to register the c:\program file\ISS\Real
> Secure
> 3.1\RSpluginExplorer.dll'
> 'Unable to register the c:\program file\ISS\Real
> Secure 3.1\RSPlugin.dll'
> 'Unable to register the c:\program file\ISS\Real
> Secure
> 3.1\RSActionPicker.dll'
>
> The installer has replied that there is a problem in
> the installation,
> however it will be resolved after restart the
> machine. BUT, after rebooting
> the machine I received another error that say
> initializing of DLL
> c:\winnt\system32\ociw32.dll failed. The process is
> terminating abnormally'.
> If the error remained I have to consult read me
> file.
>
> Surprisingly, I found the service is up and running.
> Also, I was able to run
> the application. BUT, if I choose any action from
> the program menu, the
> program terminated with no notice.
>
> Please advise, and thank you in advance for your
> help and cooperation.
>
> Regards
>
> Ayman Esmat
> Sarhank Group for Investment
>
>
>
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>
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