John,
Quite frankly I find your tone offensive as well - why do you feel you need to use terms like 'dick'? How unprofessional. I appreciate that I may have misunderstood how this list works initially. But we listen to Bruno, took on board what he said, brought the book and went away and learnt. But as you say, it is a SERIOUSLY complex piece of software engineering. That is precisely why we require a little help. The tone Bruno uses in ALL his replies is gruff, rude and with a considerable air of arrogance. He has never made me feel that he actually wants to help. In fact, he has never actually made me feel that he even wants me to use his baby as you call it. If he is indeed trying to build a business, this is not the way to treat potential customers. Up until today, I have always been civil and respectful - surely, it is not too much to expect the same in return? I have always tried to explain the problem and never used terms like 'urgent'. Although, I accept that my idea of a good/detailed explanation may not match that which is expected. But surely a little courteous help to improve my explanation and/or understand more about iText would go much further than a curt reply. From: John Renfrew [mailto:r...@btclick.com] Sent: 09 August 2011 19:03 To: itext-questions@lists.sourceforge.net Subject: [iText-questions] Fwd: FW: Retrieving settings from PDF files using iText William As a fellow Brit please stop acting like a dick Yes, Bruno can appear irascible but if you spent a small amount of time watching the list first you would work out just how much really valuable learning and code interchange happens, there is a great example only today of someone extending the codebase. If you want to ask in a forum atmosphere then go over to stack overflow, or look first at the responses to people that turn up here either with URGENT as the post title or with badly formed questions that frankly appear to be a thinly veiled request for someone to shortcut real learning of what,if you take the time to read the ISO standard, is a SERIOUSLY complex piece of software engineering. Just because one set of rules you seem to like applies somewhere else is in NO way an indicator that they either apply, or even should apply here. There are many different kinds of free, and not all free things, in fact, are. Having Bruno, Leonard, Paolo and others respond in a helpful way to precise questions has significantly helped my expertise in the last 12 months and behaving like a petulant child makes me quite angry on their behalf. Please calm down and watch for a while Sent while on the move Begin forwarded message: From: "William Bell" <wrb...@btinternet.com> Date: 9 August 2011 16:01:41 GMT+01:00 To: <i...@1t3xt.info> Cc: itext-questions@lists.sourceforge.net Subject: [iText-questions] FW: Retrieving settings from PDF files using iText Reply-To: Post all your questions about iText here <itext-questions@lists.sourceforge.net> And yes - that is my telephone you just called - but just remember I now have yours! Kind regards William William Bell T: +44 7795 463646 E: wrb...@btinternet.com From: William Bell [mailto:wrb...@btinternet.com] Sent: 09 August 2011 15:57 To: 'i...@1t3xt.info' Cc: 'itext-questions@lists.sourceforge.net' Subject: RE: Retrieving settings from PDF files using iText No we don't have a licence and frankly I now have now no intentions of buying one! In over 15 years in the IT industry I have never come across someone who is so unhelpful and so dam right rude - you don't deserve people's support for your work. If you would care to read the email you will see that 80%+ is just code - surely someone of your magnificence is not fazed by a little snippet of code? It would take you all of about 1 minute to read it - surely you're not that desperate for money? We've supported you by buying the book. We've listened to you and gone away and learnt. And yet you still receive our request for help with utter arrogance. A lady today enquired on how friendly this list was and your reply was as sweet as roses - but don't worry, I've made sure she sees the 'real' you. I'm a great believer in what goes around comes around - and for sure, you'll fall short one day and I just hope the person who you turn to for help is rude and as unhelpful as you. From: 1T3XT BVBA [mailto:i...@1t3xt.info] Sent: 09 August 2011 15:37 To: William Bell Subject: Re: Retrieving settings from PDF files using iText On 9/08/2011 16:23, William Bell wrote: Perhaps you could explain what is going on here and what the code should look like? I'm sorry, but your mail is too long for me to spend time on, unless you give me your corporate address so that I can send you an invoice for my time. Also you write that this project is part of a larger work, do you have a license for your use of iText? ------------------------------------------------------------------------------ uberSVN's rich system and user administration capabilities and model configuration take the hassle out of deploying and managing Subversion and the tools developers use with it. Learn more about uberSVN and get a free download at: http://p.sf.net/sfu/wandisco-dev2dev _______________________________________________ iText-questions mailing list iText-questions@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/itext-questions iText(R) is a registered trademark of 1T3XT BVBA. Many questions posted to this list can (and will) be answered with a reference to the iText book: http://www.itextpdf.com/book/ Please check the keywords list before you ask for examples: http://itextpdf.com/themes/keywords.php
------------------------------------------------------------------------------ uberSVN's rich system and user administration capabilities and model configuration take the hassle out of deploying and managing Subversion and the tools developers use with it. Learn more about uberSVN and get a free download at: http://p.sf.net/sfu/wandisco-dev2dev
_______________________________________________ iText-questions mailing list iText-questions@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/itext-questions iText(R) is a registered trademark of 1T3XT BVBA. Many questions posted to this list can (and will) be answered with a reference to the iText book: http://www.itextpdf.com/book/ Please check the keywords list before you ask for examples: http://itextpdf.com/themes/keywords.php