Rubinato, eu não achei tão auto-explicativo assim. Talvez por que meu inglês seja pobrinho, mas a última frase do parágrafo abaixo parece que diz tudo:
*"itSMF USA, the premier Service Management organization with a 12-year * *history of advocacy for the service management profession, together with the * *Institute of Certified Service Managers (ICSM,)"* Ou seja, uma nova linha de certificações! Pobre dessa gurizada que recém está correndo atrás dos seus foundations. Haja bolso pra tanta medalha! EL Cohen http://twitter.com/robcohen On Thu, Oct 29, 2009 at 10:38 PM, Sergio Rubinato Filho <[email protected] > wrote: > > > Biasoto, > > > > Creio que o texto enviado é bem auto explicativo. Mas se vc me permite uma > comparação, até certo ponto superficial e leviana, esta iniciativa marca ao > nascimento de uma associação de classe para os profissionais que se > aprimoraram e se dedicam ao Gerenciamento de Serviços em TI. > > > > Quem sabe, um dia, possamos até mesmo ser reconhecidos como profissionais > de fato e sermos recompensados de forma diretamente proporcional aos ganhos > de eficiência que serviços de TI bem geridos trazem as empresas. > > > > Mas como tudo na vida, devemos conquistar, nada cai no colo. > > > > Cordiais, > > > > Rubinato > > > > *From:* [email protected] [mailto:[email protected]] *On > Behalf Of *gbiasoto > *Sent:* Thursday, October 29, 2009 6:01 PM > > *To:* [email protected] > *Subject:* [itsm_br] itSMF USA Announces New Program: Professional > Recognition for IT Service Managem > > > > > > Alguém da lista consegue explicar o que significa o priSM? > > _________________________________________________________ > > itSMF USA Announces New Program: Professional Recognition for IT Service > Management (priSM) > Enhancing the Service Management industry, one professional at a time, > recognizing knowledge, > skills and abilities. > > PASADENA, itSMF USA, SEP 21, 2009 — itSMF USA, the premier Service > Management organization with a 12-year history of advocacy for the service > management profession, together with the Institute of Certified Service > Managers (ICSM,) announced today the launch of a program to professionalize > the IT Service Management (ITSM) industry at the itSMF Fusion Convention in > Dallas, TX. The program, Professional Recognition for IT Service Management > (priSM) will enable members to apply for recognition of their ITSM > knowledge, skills and abilities. As such, it will represent an added level > of credibility for the industry by setting a standard of accomplishment upon > which employers and customers can rely when selecting individuals for roles > requiring certification and experience in ITSM. > This program is the first phase of an initiative by itSMF International to > promote a professional recognition and development scheme worldwide. We > anticipate that other itSMF Chapters will wish to align their professional > credentialing interests with itSMF USA to advance the ITSM community toward > a truly global professional. Sharon Taylor, Board Chair of itSMF > International, stated that "priSM is a major step towards the maturity of > the ITSM industry. This program represents a consistent, global > understanding of what it means to be an ITSM practitioner, and how our > members can meet their career and personal growth aspirations – no matter > where they are today." > Once established, itSMF USA will maintain a Registry of members and their > professional qualification within the priSM program. Proactive employers and > customers will be able to verify the qualification of candidates who are > being considered for Service Management roles, assignements or projects. > At the individual level, priSM will enable professionals in the ITSM > industry to: > • Demonstrate their commitment to ITSM > • Recognize and improve their knowledge, skills and abilities > • Reflect achievement and accomplishments > • Increase earning potential > For organizations, the most significant benefit of the priSM program is > having the ability to verify experience and education of potential employees > and service provders to improve processes and service quality while reducing > uncertainty about skill levels of prospective resources. > Past-President of itSMF USA and ITIL® version 3 co-author, David Cannon, is > a member of the team responsible for this program. David stated, "As > organizations continue to adopt Service Management practices, it will become > far more important to have a valid and meaningful credential they can rely > upon. The priSM program will start this in the US and create a blueprint > that will be used by itSMF International, working with other National > chapters to expand the program into internationally recognized credentials > for ITSM professionals." > The need to maintain and expand one's knowledge, skills, and abilities is a > critical aspect of an individual's career. Evidence that a person is > progressing in his or her career is necessary for acceptance within the ITSM > profession, as well as the business community. Individuals will need to > maintain their credentials on an annual basis through priSM's Continuing > Professional Development. A wide variety of sources and subjects are > acceptable and will be considered based on standards of delivery, duration, > difficulty, and relevance to ITSM. > "Our goal is the development and growth of Service Management professionals > into valuable and dependable resources for their organizations and > customers," said itSMF USA President, Sallie Kennedy. "We have long sought > to build a program that enables our membership to be able to demonstrate the > skills and knowledge they have worked so hard to attain." > "This is a great opportunity for the industry to get to the next level; we > are excited about this because it establishes a new level of professionalism > that will enhance our industry. Moreover we believe it will instill a pride > in our profession, based on the recognition that priSM will provide," said > ICSM President Kamal Davé. > "At the heart of many IT organizations striving to achieve a level of core > ITSM maturity are its people. According to Robert Stroud, CA's VP of > Strategy and ITIL/Governance Evangelist and itSMF International Board > Member, "I applaud itSMF USA for introducing the priSM program to recognize > the achievements of hard working individuals in the ITSM industry. I know it > will help move the bar higher by providing ITSM professionals with greater > confidence in their knowledge, abilities and skills. I'm excited about this > launch and look forward to priSM being adopted by itSMF International so > professionals worldwide can be recognized for their dedication and > achievements to the ITSM industry." > Following some initial briefings, priSM is being welcomed by many vendors: > CA, CourseSeeker, EXIN, Holmes and Associates, HP, Loyalist Certification > Services, ITSM Academy, ITpreuneurs, PeopleTEK, Plexent > In order to apply for professional recognition under the priSM program, > members of itSMF USA will be required to complete an application and submit > evidence of appropriate knowledge, skills and abilitites. The fee associated > with this program will be submitted as part of the application process. > itSMF USA will begin accepting applications immediately and will complete > the evaluation and validation process by the first quarter of 2010. > Information about the program and the priSM application can be accessed at > www.itsmfusa.org/prism. > > >
