> Hi all,
>
> I am still trying to play around with James and with my limited
> knowledge, I don't have an answer for this one yet. Hopefully
> somebody
> can give me a few pointers. Thanks in advance.
>
> This is the problem I have:
> A user receives an email sent by James. The user wants to reply with
> different types of messages, depending on a situation. For ex: If the
> user likes the product,
> he can tell it in the reply; or if he needs more info, he can tell it
> in the reply too.
> So can he just type the message in the reply's body and a mailet class
> retrieves the message? The problem is the user can type different
> messages for the same
> thing. For ex: to indicate that he/she likes the product, the message
> can be "I like it" or "love it". So it's hard to handle through Java
> API. To restrict this, the user
> can type only "I like it" in the body. But the user can still misspell
> it!
> Is this a good way or there is a better way to do this.
>
> Thanks a lot,
--hung
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