Thanks for your advice.  I've also thought about this.  But can James
handle an HTML form in an email? 
If so, how?  Thanks a lot.

--hung

-----Original Message-----
From: Noel J. Bergman [mailto:[EMAIL PROTECTED]]
Sent: Thursday, September 05, 2002 10:01 AM
To: James Users List
Subject: RE: how to reply to an email with different types of message?


Send them to a web page with a form, or embed a form in HTML mail,
depending
upon your audience.  The form can them explicitly indicate the options.

        --- Noel

-----Original Message-----
From: Hung Phan [mailto:[EMAIL PROTECTED]]
Sent: Thursday, September 05, 2002 12:45
To: [EMAIL PROTECTED]
Subject: how to reply to an email with different types of message?


> Hi all,
>
> I am still trying to play around with James and with my limited
> knowledge, I don't have an answer for this one yet.   Hopefully
> somebody
> can give me a few pointers.  Thanks in advance.
>
> This is the problem I have:
> A user receives an email sent by James.  The user wants to reply with
> different types of messages, depending on a situation.  For ex: If the
> user likes the product,
> he can tell it in the reply; or if he needs more info, he can tell it
> in the reply too.
> So can he just type the message in the reply's body and a mailet class
> retrieves the message?  The problem is the user can type different
> messages for the same
> thing.  For ex: to indicate that he/she likes the product, the message
> can be "I like it" or "love it".  So it's hard to handle through Java
> API.  To restrict this, the user
> can type only "I like it" in the body. But the user can still misspell
> it!
> Is this a good way or there is a better way to do this.
>
> Thanks a lot,
         --hung


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