Hi Thomas,

My app tries to get a feedback from a user after having received a
product. So I guess I
can put an HTML form in an email and send it to the user.  The user
selects one option in the email and
sends it back to James.  Then a mailet will parse the message and
analyze it as you suggest at the bottom of your email.  I will try this
approach.  I have no idea how the message looks like yet.  I am going to
use Mail.getMessage().getContent() to get the message and see how it
goes.  I've tried this with plain text.
Then the mailet will update a database appropriately for some tracking
as you guess.
Let me know if something goes wrong here.

Thanks a lot for your help
--hung

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