On Sat, Nov 22, 2008 at 11:20 PM, Joe Data <[EMAIL PROTECTED]> wrote:
>
> On Nov 20, 4:27 pm, "Peter Becker" <[EMAIL PROTECTED]> wrote:
>> I personally think that:
>> - Karsten is right in that shrink-wrapped has the best margins and
>> still is a big market to make money in
>> - this market is dying fast, thus not the future as you claim (Karsten
>> didn't say that)
>> - you are right that Sun is ahead of the curve and suffering the
>> problems of being an early adopter
>
> Why do you think that consumers / businesses don't want to pay for
> software anymore?  I think they do.

Consumers will keep paying for products that are perceived as premium
and thus make them feel better about themselves. Then the act of
spending the money is actually important to gain the value intended.

In other areas software becomes a commodity and as long as it works
well enough the cheapest option is the best. Linux is getting there in
some areas (think netbooks), OOo is catching up. They both still
suffer from not being mainstream enough, but I give that another 2 or
3 years and MS will find it harder and harder to raise their taxes on
new hardware.

Businesses is a whole different story. For a business the initial cost
of software is only a small prices to pay (put some "TCO" phrase in
here if you like). They (should) look more at the long-term support,
the effect on their organisation and similar issues. But the
shrink-wrap model doesn't make sense for them either.

A major reason why shrink-wrap doesn't make sense for no software
customer is that it gives all the wrong incentives for the producer.
As someone selling shrink-wrapped software you make money by selling
new versions. Why would people buy new versions? Usually for new
features. So your first priority has to be creating new features. That
means bugfixing and other QA gets unimportant as long as there's not
too much complaining. It means that a general consistency of your UI
or other design questions are mostly irrelevant. It means that you get
MS Word, which IMO is a good example of how software should not be.

Most customers are not yet aware that this business model is hurting
them, that's why MS has so much resistance against their ideas of
going for subscription models. It's probably noone trusting them
either, but that is another effect of the shrink-wrap model IMO.
Subscription makes sense for software. OSS+Support contract makes
sense for software. And in many ways those two are just two variants
on the same theme, especially when you consider the marketing idea of
having different prices for different people to get the most money out
of each of them: if you charge everyone the same you'll have people
who would have been happy to have spend more and others who leave your
product since they deem it too expensive. So you really want to
seperate the market into different price segments and having different
subscription/support plans makes that easy. It's just that OSS starts
with free community service and usually has a different attitude
around the project. But the boundaries are blury, companies like
Trolltech and IntelliJ have managed to produce non-OSS products in a
style very similar to the OSS ones.

> In fact, we just witnessed the
> birth of a new platform for that - Apple App Store which sold $30mln
> worth of software in its first 30 days (http://www.newsfactor.com/
> story.xhtml?story_id=61264&full_skip=1).

Two reasons I see for this:
a) no established OSS market
b) premium market

I don't know what happend to that application charging the highest
possible price for putting an "I'm rich" type logo on the screen, but
I believe that guy had the right idea: a lot of the customers on the
Apple app store are there with a lot of money and a lot to prove. The
product they buy is as much a badge as an utility, so taking the
utility out of the equation makes sense :-)

The programs I use most on my E65 are:
- Nokia Podcasting
- Opera Mini
- Nokia Maps
- 5d0ku (or some similar weird spelling for a Sudoku game)
- Frozen Bubble
- Fring (Instant Messanging)

All free. Admittably that's partly due to the fact that I'm currently
on a very small budget, but I seriously can't think of any application
I'd buy if someone gives me $500 to spend on phone applications. Opera
Mobile would have been one, but the Mini actually works better for me.

Apple's world is a different one, but it is only marginal. I think the
appstore model will be more mainstream for a while, and I expect the
Android version to catch up and Nokia et al to come up with better
versions of selling software on their platforms, but it'll last only a
few years until the OSS products really hit the phones. It's a good
market for OSS since the applications are comparatively compact.

> I think we as software developers have a jaded view of the world -
> we're tech savy, we use lots of open source software, and we think the
> rest of the world is just like us (that's why we generally suck at
> creating user interfaces).  No, the rest of the world is different
> and, from what I can see, is quite happy to still pay for software.

I don't know many people who are happy to pay for software. I'd claim
compared to my friends and acquaintances I'm probably one of the
people who spends more money on software than most others (games
excluded -- that would put some other people up front). I still
believe that in most cases the OSS model is much superior to
shrink-wrapped and still slightly superior to subscription models. And
try to get your average consumer committed to a long-term subscription
-- it will be hard.

> Why does Microsoft and IBM and Oracle still sell more software each
> year when you have free / open-source competitors for most of their
> products (OS, office software, collaboration, database, app server,
> tools, system management)?

If you talk about the enterprise world: since they sell a complete
package, which is exactly what Sun tries to do now. Both IBM and
Oracle actually mix a lot of OSS into their offerings and even MS is
slowly warming up to that idea.

And there is a lot of cultural resistance. I'm currently have to deal
with recruiters who don't accept CVs in any format but Word. While I
much prefer working in OpenOffice (assuming I have to use one of these
tools), I still do a last editorial run in Word -- so there you have
another sold licence of MS Office. One day people might finally learn
that it is not ok to use editable formats (and particularly not Word)
for business exchange, but that'll take a while. And they will also
learn that Word is not a good storage format, I think some large
enterprises and some governments around the world have gotten that
idea by now, which is why MS started supporting OpenDocument.

It'll take a few more years, but the momentum is there.

> I think that open source software has pushed commercial software
> forward and replaced some of it, but I think they will co-exist for a
> very long time, maybe forever.

Yes, I agree. There will always be new markets and they are better
suited for a shrink-wrapped or at least subscription model (I avoid
"commercial" since I see a lot of commercial OSS). But once a market
is mature and the products become commodities OSS will take over since
that's when that model shines. If you look at networking stacks or
something like Apache you see how far that can go. And it currently
happens for JEE servers.

>  What I do see happen is that a lof of
> desktop software moves into the "cloud" as web / Flex / Silverlight
> applications, but I think most of this will be subscription-based
> (except for a somewhat crippled free offering); there are only so many
> ads to go around, and Google servers most of them, which is why Google
> can afford to give most of their products away for free.

The cloud is a whole different topic, which I might skip for now :-)
I'm not yet sure how far that can go, I for one still find it hard to
submit critical information to some remote entity.

  Peter

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