Perhaps no one responded to your question Phyllis because they don't know the answer yet. I tried creating the same problem with my own Jaws and the only thing I can think of is that you accidentally created an exception entry in your Jaws dictionary file which then automatically replaces the apostrophe with a space or nothing at all. I would like to make 2 suggestions.
1. Go to your Jaws dictionary by pressing Insert J. As soon as the file opens, Jaws will tell you to press a series of keys which will bring up the Jaws default dictionary. That is Control Shift D. 2. Tab over until your cursor lands on the list of dictionary entries. If the apostrophe is in there, it will probably be read but perhaps not. Since you have in all likelihood created an exception, Jaws may not read that character because the exception exists. So, if you find a place where there should be an entry, but nothing appears to be there, then go to the next step. 3. Press your Tab key until you hear "Remove" or "Delete" which is possible depending on which version of Jaws you have. 4. Press Enter and that particular entry will be removed from your list. This is assuming that your apostrophe is missing for that reason. Before you exit this function, press Control S to save your changes. If you find this to be correct, here's the second suggestion. Jaws has several different punctuation levels from All to Most, Some, None. You may already know this. Set your punctuation level to Some and it shouldn't read apostrophe characters at all in the normal course of reading. Phyllis, I make no guaranties of this process. If your Jaws has developed some kind of unexplained quirk, then you might have to contact Freedom Scientific's Technical Support group. But before you go that route, try this out. While you're on the subject, does Jaws refuse to read the apostrophe in all applications or just in certain ones? If that is the case, then you may have created an exception for that particular program such as Microsoft Word or Outlook Express. Now as for the problem with Outlook Express, Flor is probably correct. If you load a word correction program from our Jaws users web site, you will have to get Outlook to recognize that program. I believe these settings are somewhere in your Preferences section but Outlook Express is a bit beyond my knowledge level when it comes to settings like that. Phyllis, that's the only thing I can think of. As our moderator would say, HTH. (hope this helps) John Justice My job feeds my family, music feeds my soul. PERSONAL E-MAIL: [EMAIL PROTECTED] Visit the JAWS Users List home page at: http://www.jaws-users.com Address for the list archives: http://www.mail-archive.com/[email protected] To post to this group, send email to [email protected] To unsubscribe from this group, send an email to [EMAIL PROTECTED] For help from Mailman with your account Put the word help in the subject or body of a blank message to: [EMAIL PROTECTED] Use the following form in order to contact the management team http://www.jaws-users.com/managers.php If you wish to join the Blind Computing list send a blank email to the following address: [EMAIL PROTECTED]
