hi:

64 bit.

and as I said in a later post than the one you replied to, I fixed the problem.

someone posted a fix.

thanks.





Howard Wolcott
-----Original Message----- From: Valiant8086
Sent: Monday, September 4, 2017 1:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] error everytime I try installing beta

Hi.


Dell inspiron 1100 notebook appears to be one that had a 32 bit
processor. Are you running the 32 bit JAWS installer? If so, then it
would be a bug where the 32 bit installer is mistakenly trying to
install a 64 bit component. It installed successfully under the 32 bit
platform on my Elbraille, though so if it's a bug it's not affecting all
of the 32 bit machines.



Cheers:
Aaron Spears, A.K.A. valiant8086. General Partner - Valiant Galaxy Associates "We make Very Good Audiogames for the blind community - http://valiantGalaxy.com";

<Sent with Thunderbird 52.1.0 portable>

On 9/3/2017 11:47 PM, joanne wrote:
Same error code here. This is a Dell desktop and I haven't yet tried it on my laptop. Does anyone know what this code means and if there's a general windows fix for the error?

----- Original Message ----- From: "hwolcott" <hwolc...@empacc.net>
To: <jaws-users-list@jaws-users.com>
Sent: Saturday, September 02, 2017 9:02 AM
Subject: Re: [JAWS-Users] error everytime I try installing beta


   hi:

absotely. have tried installing many times over the last two days.

the progress gets to just past 50% and then I get the following error message:

unable to install FS 64 OCR component.
and the following error code:

80070643.

full disclosure:

have 3 computers here.

the new beta did install successfully on 2 of them.

this one on which have my email on is a dell notebook inspiron 1100 series.

it is running win10 build 1703 with the latest update as of august.

hopefully eric or someone from VFO who monitors this list can give some answers on this.

thanks.





Howard Wolcott
-----Original Message----- From: Steve
Sent: Friday, September 1, 2017 6:28 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] error everytime I try installing beta

Are you guys sure you downloaded the correct version for your system --
64=-bit version for a 64-bit version of Windows?

Just curious, because my Windows 7 machine installed version 2018 just fine.

----- Original Message ----- From: <mi...@orbitelcom.com>
To: <jaws-users-list@jaws-users.com>
Sent: Friday, September 01, 2017 1:25 PM
Subject: Re: [JAWS-Users] error everytime I try installing beta


Hi Joanne, I experienced this failure as well and notified Freedom Scientific of the installation failure and the related error number.
An additional attempt tried just now failed in the exact same fashion.
I persist with Windows 7 and I E 11 and the current JAWS 18 product. Mitch

Late night Public Address announcement overheard at the Winston-Salem, North Carolina airport: “ Your attention please. For those of you who have not as yet done so, please do so at your earliest convenience. Thank you.”

-----Original Message----- From: Joanne
Sent: Friday, September 01, 2017 9:27 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] error everytime I try installing beta

Has anyone been able to fix error messages that come up in Jaws instillation. Mine says it can't install and to restart and run the install again. I know it suggests calling tech support, but just wondered if I could try something else before really needing to call.

Joanne
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