Fernando,
Just wanted to let you and the list know that I managed to resolve this
issue.
Needed to totally reinstall JAWS.
Thanks very much for your assistance and instructions.
Best,
Sadam Ahmed
On 29/11/2017 11:08 PM, Sadam Ahmed wrote:
Hi Fernando,
Many thanks for those instructions.
The issue is still ongoing.
Anything else worth trying?
Audio ducking is turned off in JAWS.
Best wishes,
Sadam Ahmed
On 28/11/2017 3:13 AM, Fernando Gregoire wrote:
Hi,
Although you are experiencing audio ducking of the JAWS voice, it may be
helpful to verify that audio ducking in JAWS is turned off; to check
this,
press JAWS+SPACEBAR and then S.
If this doesn't work, try going to Settings Center and, in the
Synthesizer
group, check the Allow Wave Files when Using Software Synthesizer or
something similar option. After okaying this dialog, unload and restart
JAWS for the change to take effect.
Hope it helps!
2017-11-27 9:33 GMT-03:00 Sadam Ahmed <li...@sadamahmed.com>:
Hi Fernando,
I've already tried this trouble shooting step, and still
experiencing the
issue.
The Disability Answer Desk is suggesting that it's a bug with JAWS, as
Narrator doesn't duck the audio when making calls.
Very annoying indeed, Skype has become all but useless on my
machine, it's
that bad.
Any more suggestions or advanced steps I can try before reaching out to
VFO technical support would be much appreciated.
Best,
Sadam Ahmed
On 27/11/2017 8:51 AM, Fernando Gregoire wrote:
Hi,
This is because by default Windows reduces volume an half of the full
value when detects communication, such as via Skype.
To fix this press INSERT+F11 to open the Select a System Tray Icon
dialog
and press ENTER on the speaker or headphones icon.
In the context menu, choose Playback Devices. In the Sound Dialog,
go to
the Communications page and, in the group of radio buttons, select Do
Nothing, then press ENTER to OK.
Hope it helps!
-----Original Message-----
From: JAWS-Users-List
[mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Sadam Ahmed
Sent: Sunday, November 26, 2017 2:13 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS and Skype audio ducking?
Hi all,
Whenever I make a Skype call from my laptop JAWS audio ducks.
Have spoken with the Microsoft Disability Answer desk, level 3, and
they
can also reproduce this issue.
Running JAWS 2018 latest build.
Have tested with Narrator and this problem doesn't occur.
Any notions as to what to do?
Thanks in advance for any assistance rendered.
Yours sincerely,
Sadam Ahmed
JAWS & iOS certified
iPhone:
+ 61 435 892 944
FaceTime, iMessage & email
sa...@sadamahmed.com
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
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For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
--
Yours sincerely,
Sadam Ahmed
JAWS & iOS certified
iPhone:
+ 61 435 892 944
FaceTime, iMessage & email
sa...@sadamahmed.com
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
--
Yours sincerely,
Sadam Ahmed
JAWS & iOS certified
iPhone:
+ 61 435 892 944
FaceTime, iMessage & email
sa...@sadamahmed.com
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
