Hi Sadam, I'm glad you finnaly could solve your issue. Nice week!
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Sadam Ahmed Sent: Sunday, December 3, 2017 6:54 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS and Skype audio ducking? Fernando, Just wanted to let you and the list know that I managed to resolve this issue. Needed to totally reinstall JAWS. Thanks very much for your assistance and instructions. Best, Sadam Ahmed On 29/11/2017 11:08 PM, Sadam Ahmed wrote: > > Hi Fernando, > > Many thanks for those instructions. > > The issue is still ongoing. > > Anything else worth trying? > > Audio ducking is turned off in JAWS. > > Best wishes, > > Sadam Ahmed > > On 28/11/2017 3:13 AM, Fernando Gregoire wrote: >> Hi, >> >> Although you are experiencing audio ducking of the JAWS voice, it may be >> helpful to verify that audio ducking in JAWS is turned off; to check >> this, >> press JAWS+SPACEBAR and then S. >> If this doesn't work, try going to Settings Center and, in the >> Synthesizer >> group, check the Allow Wave Files when Using Software Synthesizer or >> something similar option. After okaying this dialog, unload and restart >> JAWS for the change to take effect. >> >> Hope it helps! >> >> 2017-11-27 9:33 GMT-03:00 Sadam Ahmed <li...@sadamahmed.com>: >> >>> Hi Fernando, >>> >>> I've already tried this trouble shooting step, and still >>> experiencing the >>> issue. >>> >>> The Disability Answer Desk is suggesting that it's a bug with JAWS, as >>> Narrator doesn't duck the audio when making calls. >>> >>> Very annoying indeed, Skype has become all but useless on my >>> machine, it's >>> that bad. >>> >>> Any more suggestions or advanced steps I can try before reaching out to >>> VFO technical support would be much appreciated. >>> >>> Best, >>> >>> Sadam Ahmed >>> >>> On 27/11/2017 8:51 AM, Fernando Gregoire wrote: >>> >>>> Hi, >>>> This is because by default Windows reduces volume an half of the full >>>> value when detects communication, such as via Skype. >>>> To fix this press INSERT+F11 to open the Select a System Tray Icon >>>> dialog >>>> and press ENTER on the speaker or headphones icon. >>>> In the context menu, choose Playback Devices. In the Sound Dialog, >>>> go to >>>> the Communications page and, in the group of radio buttons, select Do >>>> Nothing, then press ENTER to OK. >>>> >>>> Hope it helps! >>>> >>>> -----Original Message----- >>>> From: JAWS-Users-List >>>> [mailto:jaws-users-list-boun...@jaws-users.com] On >>>> Behalf Of Sadam Ahmed >>>> Sent: Sunday, November 26, 2017 2:13 AM >>>> To: jaws-users-list@jaws-users.com >>>> Subject: [JAWS-Users] JAWS and Skype audio ducking? >>>> >>>> Hi all, >>>> >>>> >>>> Whenever I make a Skype call from my laptop JAWS audio ducks. >>>> >>>> >>>> Have spoken with the Microsoft Disability Answer desk, level 3, and >>>> they >>>> can also reproduce this issue. >>>> >>>> >>>> Running JAWS 2018 latest build. >>>> >>>> >>>> Have tested with Narrator and this problem doesn't occur. >>>> >>>> >>>> Any notions as to what to do? >>>> >>>> >>>> Thanks in advance for any assistance rendered. >>>> >>>> >>>> Yours sincerely, >>>> >>>> Sadam Ahmed >>>> >>>> JAWS & iOS certified >>>> iPhone: >>>> >>>> + 61 435 892 944 >>>> FaceTime, iMessage & email >>>> >>>> sa...@sadamahmed.com >>>> >>>> >>>> For answers to frequently asked questions about this list visit: >>>> http://www.jaws-users.com/help/ >>>> >>>> >>>> --- >>>> El software de antivirus Avast ha analizado este correo electrónico en >>>> busca de virus. >>>> https://www.avast.com/antivirus >>>> >>>> >>>> For answers to frequently asked questions about this list visit: >>>> http://www.jaws-users.com/help/ >>>> >>> -- >>> Yours sincerely, >>> >>> Sadam Ahmed >>> >>> JAWS & iOS certified >>> iPhone: >>> >>> + 61 435 892 944 >>> FaceTime, iMessage & email >>> >>> sa...@sadamahmed.com >>> >>> >>> For answers to frequently asked questions about this list visit: >>> http://www.jaws-users.com/help/ >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ > -- Yours sincerely, Sadam Ahmed JAWS & iOS certified iPhone: + 61 435 892 944 FaceTime, iMessage & email sa...@sadamahmed.com For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ --- El software de antivirus Avast ha analizado este correo electrónico en busca de virus. https://www.avast.com/antivirus For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
