Hi Michelle and Brian, I am also fighting with BitLocker. Sometimes I am successful with the count and wait method and other times I am not. When I do not get to my desktop successfully, I do a FaceTime call with anyone who I can find is available, or I use my Aira Glass.
I must say, I am facinated with how we each are having a slightly different experience when dealing with BitLocker. Right before my laptop is ready for me to start the login process, I hear JAWS start to announce it's original message, but it gets clipped off. I count to 15, and then start the various steps. I am using a Dell 7470 with windows10. I as well find it a bit frustrating to not be able to hear if the laptop is on. Annette -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Brian Zolo Sent: Tuesday, January 30, 2018 8:10 PM To: [email protected] Subject: Re: [JAWS-Users] Bit Locker Hi, Michelle, Brian Zolo here in Columbus, Ohio. Bitlocker is definitely a pain as I have to use it as I am an employee of the department of defense. The only way that I cope with it is to count to twenty once the computer starts and then put in my pin number. I do have a braille display so once I know that the computer has started which I can tell as my braille display will give its manufacturer name and nodel when windows first starts and that's when I then start counting. Once I put in my pin number and wait several seconds, the computer then will give the windows start sound if it doesn't, I then have to backspace 7 times to re-enter my pin number and then again press enter and then the computer usually starts up. It certainly is frustrating and we've even checked with Microsoft to see if there's a solution. They advise that there isn't one at this point. Your employer could putyou in a special security group and disable bitlocker but the department of defense has a rule that any laptop that is sued for telework must be encrypted so that's why we have to use bitlocker. We used to use a product called safenet and there was a registry tweak with that program whereby we would hear a tone and series of beeps which was our auditory indication for entering the pin number. Once you'd hit enter, you'd then get another series of tones to let you know that you pin had been entered correctly. There was another set to indicate that you hadn't put in the correct number. I hope that this will help as I definitely know how frustrating it is when there's nobody sighted who can assist you. Let me know if I can be of further assistance. BZ! -----Original Message----- From: JAWS-Users-List [mailto:[email protected]] On Behalf Of Michelle Clark Sent: Tuesday, January 30, 2018 1:16 PM To: [email protected] Subject: [JAWS-Users] Bit Locker Hello, I truly hope someone on the list can answer this one. Recently, Bid Locker was installed on a new computer my employer provided me for telework and it has given me the absolute blues! When I turn on the computer, JAWS does not speak. So how am I supposed to know when to attempt to log-in? I had the Help Desk call Freedom Scientific to get instructions on starting JAWS at Start Up. However, that does not work. Plus, with laptops being much quieter now, I cannot even determine if the thing is on! Any suggestions or comments? Right now, I make sure I am aided by my roommate prior to him leaving for work, but, if I allow the computer to go into sleep mode, I am lost and the balance of my work day is compromised. I just want to telework like I used to prior to all this security. Help! Thanks, Michelle For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
