I have used Realtech audio for years at work, and now also at home, on a desktop running Windows 10, without any issues at all. However, the date of my driver publication appears to be sometime in the summer of 2016. I suppose if this is a new problem, I shouldn't bother to hit that "update" button.
The sound/audio settings in windows control panel also work fine for me. No touchpad here, and I do understand a lot of users do prefer to have it disabled, if it exists. -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of amca...@verizon.net Sent: February 8, 2018 11:35 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS And Realtek Sound Driver Configuration Hi, I have a Dell, and I could not find a way to navigate with JAWS in the Sound Card and TouchPad settings. I had to have a mouse user turn off the TouchPad, and make the generic sound card driver the default. JAWS was not a happy camper with the RealTech driver. I believe that there is a known problem with using external speakers and headsets on some computers running Windows10. HTH, Annette -----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of HICKS, Steven (ROYAL CORNWALL HOSPITALS NHS TRUST) Sent: Thursday, February 8, 2018 10:52 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] JAWS And Realtek Sound Driver Configuration Hi friends, I Have just purchased a new laptop which has Realtek audio set up on it. When you plug in speakers, it keeps coming up with a popup asking which device you plugged in. I Can use the JAWS touch cursor to move around this screen and there is a message saying do not show this dialog again which it would be good to select but for some reason, when the touch cursor is on, I try to use the JAWS left click button but it doesn't seem to tick this box. I tried pressing enter and return as well. Has anyone come across any similar issues and found a way around? The application for the Realtek Waves seems to be very poorly written accessability wise. I Have tried searching for the jack selection option in other ways e.g. in control panel, sound and under the advanced and properties tabs to no effect. Even tried searching the web for a registry entry but I have had no luck. I Am also having issues with the Dell DW15 dock, when you plug in speakers to this, it will work for a while and then the sound card will drop out. I Have updated the system bios, device drivers and firmware etc and the same thing still happens. Any thought from anyone else with a similar setup would be very much appreciated! **************************************************************************** **************************************** This message may contain confidential information. If you are not the intended recipient please inform the sender that you have received the message in error before deleting it. Please do not disclose, copy or distribute information in this e-mail or take any action in relation to its contents. To do so is strictly prohibited and may be unlawful. Thank you for your co-operation. NHSmail is the secure email and directory service available for all NHS staff in England and Scotland. NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and other accredited email services. For more information and to find out how you can switch, https://portal.nhs.net/help/joiningnhsmail For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
